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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 743 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, quiet operation, and excellent cleaning performance of the Activewash 5.4 Cu. Ft. washer. Many appreciate its ease of use and the spacious tub size. However, some users mention the washer's depth as a potential drawback, and a few have experienced issues with balance and the lid's tendency to close unexpectedly. There are also some concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 743 reviews
  • Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is good. Cleans well with minimal water. My only complaint is no ability to add additional water for large loads to fully cover items.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do all my laundry for a week in one load and everything is sparkly clean. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great smart washer,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lake my washer is simple and easy to use , Save energie time and money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, just wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough for king size bedding. I even washed all of the pillows to just try it out! It is great. I am 5'5 and can reach the bottom. I call it my unintentional yoga!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wash machine with plenty of options. Washes all types of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, large capacity and very quiet. Bought the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer so far. Super quiet & tonsa of room in the washtub. Super satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great wosher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my washer is bigger than the others in my bed sheets feeds very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Functional and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung appliances. The washer is easy to use and a great price for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Wow what a washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer; the capacity is unbelievable and it is so easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Washer for Large Family with 8 Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. Great capacity, I love that I can wash huge loads, including king size comforters. The only drawback, is when the drum is slightly off balance, the machine detects and basically starts over automatically. You could spend all day washing the same load, if you can't get the weight shifted around just right.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this washer! It has a deep tub for blankets and quilts. I loaded a queen bedspread and blanket in one load and washed on the bedding cycle very clean. The only problem was that the older front load dryer I have was to small for both blankets to dry at the same time. The washer weighs the loads and uses the perfect amount of water for each load which I love!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer has issue with bulky items. I hate having to rearrange my comforter multiple times during the cycle in order for it to complete

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just happen to be in Best Buy looking for a TV and wandered over to the appliance section since I needed new appliances. Very happy with the this machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    open box, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a washing machine that was efficient, but couldnt afford the good brand, so i decided to invest in an open box model. the best idea i ever had, this machine not only makes my clothe spotless but is very efficient with water and electricity saving me even more money i mean what else is there to say except " AWESOME"

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge space. You can put 2 comforters in a single wash. Highly energy effecient.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size
    Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Ok washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok washer. Has some great features and that's why I purchased it. However, the quality isn't what I expected from Samsung. The tub is massive which is great for our large family. I love the soak tub. I previously had an Electrolux front loader, which I loved and the cloths come out almost dry! With this washer, the cloths are still very wet and I often need to do an extra spin cycle and they are still very wet, especially towels. I mean wet as in heavy to lift out of the washer even after 2nd spin cycle. This means they take hours to dry in the dryer. It's not quite as bad with those, except for jeans. They sometimes come out pretty wet still.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Easy to use. Good for large loads. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to send back the LG front loading washer/dryer set I originally ordered because the door on the washer opened the wrong way so I would have had to lift the wet clothes over it to put them in the dryer. I actually specified which way I wanted the door to open when I bought the dryer. Little did I know manufacturers no longer offer that option. All front load washers open to the left (facing the machine, to the right if you are the machine). Add to this that the machines were sitting way out in the middle of my small laundry room because of the cumbersome venting connector that was required for installation. Luckily for me the Best Buy customer service person who answered the phone on Easter Sunday(!) helped me trade them in for a set with a top loading washer which completely solved the problem. And these machines are wonderful! I love the simple lines and all the washing choices, especially the "brilliant whites" cycle. I haven't yet used the "delicates tray" on top but It's good to know I have it if and when. Samsung has never disappointed me.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the looks of this washer and it works well for the most part, however some of the settings don’t appear to work well all the time (e.g. bedding setting sometimes just keeps turning without finishing the wash). Overall still a good product. Tons of settings as well, also very large - can fit almost any sizes wash.

    I would recommend this to a friend