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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, quiet operation, and excellent cleaning performance of the Activewash 5.4 Cu. Ft. washer. Many appreciate its ease of use and the spacious tub size. However, some users mention the washer's depth as a potential drawback, and a few have experienced issues with balance and the lid's tendency to close unexpectedly. There are also some concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 743 reviews
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a front loader that was in a house we bought and just haven't had good experience with front loading washing machines. This is a high end machine with all the bells and whistles and none of the front loader issues i.e. mildew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking washer but not my cup of tea as for washing. Maybe I'm using the wrong settings.just too quiet to think it's working. I guess technology is too advanced for my blood .wifi ready also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family of 5, and dogs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a while now, and it's a workhorse (steam mop pads, dog bed blankets, late night vomit laundry . . . human and dog). Certainly happy that it's sitting in the laundry room doing its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THINK NO MORE...BUY THIS SET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had had the absolute pleasure of using this Active Wash set for about 5 weeks and I am in love. The set really is smart, sleek, and efficient! I had been eyeballing this set for about 6 months and I do not regret my decision to buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features, looking forward to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remodeling a house and chose Samsung for kitchen appliances as I have always had good experiences with them. Love the appearance and features of this washer and looking forward to installation when my renovation is complete.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That’s great, JohnR! Thanks for your loyalty. You're the best part of Samsung! ^Shifa Samsung

  • Rated 3 out of 5 stars

    Works well, but has some cons for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small pet peeves that you’ll deal with constantly, the “sink” latch isn’t well designed so it can and will fall al you while you’re taking clothes out or putting them in. It’s super deep so if you’re short, good luck getting stuff at the bottom. I’ve had it shut down on me multiples times cuz I guess the load wasn’t balanced and there wasn’t much in there. Kind of annoying when you come back and see everything all wet so you have to adjust and restart. Besides that it works. -2 stars cuz the issues are a constant battle not just once in a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Quiet Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had washer for 3 weeks and am very pleased. Large capacity. Very quiet. Only bummer is opening the lid under cabinets, etc can be tight. Due to the futuristic design, the top lid is a little longer than normal top load washers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer So Far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this washer for a month now, but so far it’s great! Haven’t quite figured out all the settings yet, but hoping that it will meet all my family’s needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Stopped Working After 1.5 Years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the performance of this machine but it is just over 1.5 years old and it will not turn on anymore. Basically we saw the display area flicker a bunch and the machine was stuck without filling the drum. We turned it off and it has never come back on. We unplugged checked breaker etc. No luck. Piece of junk. Repair costs almost as much as the new unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Huge, and washes my clothes clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and strong enough to wash king bedspread, and delicate enough for my most delicate items. It conserves water or if I need deep water it gives it to me. Also gives me a sink to pretreat clothes in. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options to choose from to get the perfect wash whether its towels, swimsuits, comforter, jeans, etc. I love the hand wash feature for the more delicate items or I can use it as a pre soak option for something extremely dirty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this washer. The black stainless steel looks great and there are a lot of washing cycles to choose from. I haven't used the active wash yet, but sure it'll be helpful for pre-washing clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer with some very good options, like a no slam lid, many different washing options, etc. The single knock so far is that I cannot adjust the preset settings at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JayH! We appreciate you taking the time to give us your feedback on the great features and the solidarity of the Samsung Activewash 12-Cycle High-Efficiency Top-Loading Washer. I have included a link for the manual that will allow you to set certain functions to 'My Cycle' or determine other options for your laundry needs. You can locate this link by clicking here for additional operating instructions and settings (https://bit.ly/2s09UcE). Thank you for choosing Samsung! ^Liz Samsung

  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good capacity, long cycle times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is quite generous. Cycle times are very long - over 1 hour for an average load at medium heat, and heavier items are often still damp.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a huge capacity drum holds way more cloths than my old front loader only downside I have found is time of cycles would like to see a shorter wash cycle over all a great washing machine

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is fantastic news! We are glad that your dryer with its innovative features and large capacity has added something special to your laundry experience. Thank you for being a part of the Samsung family! ^Cat Samsung

  • Rated 5 out of 5 stars

    So far I like the different 12 Cycles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying the many cycles to see what is the best for the many clothing I have, Need to see what the item is made of and follow that cycle, It helps by looking in the manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compacity size of this washer. I can wash a queen size comforter with no problem! Also it actually cleans your clothes unlike some front loaders. I would recommend this product to others. It’s a great washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it about a month. So far so good. we didn’t realize how outdated our old washer really was. Tried a few of the features this machine offers and it is truly night and day. We love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as impressed as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cycles are very long, the noise that it makes at the end of the cycle is almost 2 minutes long and very annoying.cycle is louder than I thought it would be. A great washer otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top-load washer is wonderful. I was afraid that it wouldn't get my clothes cleaned because it didn't have the agitator... thank goodness I was so wrong! This is the best washer I've ever had!

    I would recommend this to a friend