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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 743 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, quiet operation, and excellent cleaning performance of the Activewash 5.4 Cu. Ft. washer. Many appreciate its ease of use and the spacious tub size. However, some users mention the washer's depth as a potential drawback, and a few have experienced issues with balance and the lid's tendency to close unexpectedly. There are also some concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-743 of 743 reviews
  • Rated 1 out of 5 stars

    Terrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this washer based on reviews and salesperson recommendations. I will say this is the absolute WORST washer. It has ruined so many clothes as it leaves black flakes all over them despite how many times you clean the washer. Very disappointed, and to top it off we also purchased the matching dryer which has been repaired three times in a year.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Emily, We are always happy to help. To further support your concerns I'm including the link to the troubleshooting guide (https://bit.ly/2RU4rfk) to resolve the issue. Thank you for choosing Samsung. ^Shifa Samsung

  • Rated 1 out of 5 stars

    Key plastic part broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 40 months. Repair is 2/3 of cost paid. Repairman said call Samsung, part should not have broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer always having problems load actuator, be the 3rd time I’ve had to make a claim.

    No, I would not recommend this to a friend