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Customer reviews

Rating 4.7 out of 5 stars with 1081 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Beverage center, Ice maker
    Cons mentioned:
    Finish

    Rated 5 out of 5 stars

    Absolutely top tier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke was something I didn’t know I needed. I absolutely love the beverage center, being able to have filtered water within seconds is great but also having the option to add into the diffuser is exceptional! I’ve been drinking more water now too which is a plus. Now on the 2 sizes of ice cubes, WOW! Everything about the size although I purchased counter-depth I can’t even tell because the size isn’t as much smaller as previous models have been. Im absolutely in love with my fridge! Last thing, being able to change the color options makes it seems like a different fridge whenever I want! The only thing I don’t like is the finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Finish

    Rated 5 out of 5 stars

    Review Title: Stylish, Spacious, and Customizable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Bespoke 23 cu. ft. French Door Refrigerator for a while now, and overall I’m very happy with it. The first thing that stood out to me was the modern design. The customizable panels really make a difference—it gave me the flexibility to choose a color that matched my kitchen, and I like knowing I can update the look in the future without replacing the whole appliance. What I liked: Spacious layout: The interior is well-organized, and the adjustable shelves make it easy to store tall items or rearrange space when needed. The French doors open wide, which makes it easy to see everything inside. FlexZone drawer/freezer design: The freezer is roomy, and I really like the pull-out drawer organization. It keeps frozen foods easy to access without digging around. Quiet and efficient: The refrigerator runs quietly, and I’ve noticed it keeps a very consistent temperature, which helps keep fruits and veggies fresh longer. Smart features: The built-in controls are intuitive, and being able to adjust settings easily is a nice plus. What could be better: The finish, while beautiful, does show fingerprints a bit more than I expected, so I find myself wiping it down often. The ice maker is on the smaller side—fine for daily use, but if you host often, you may run out. Overall experience: This refrigerator combines style, function, and efficiency really well. It feels high-end, looks great in my kitchen, and has been very reliable so far. If you want a customizable design with plenty of storage space, this is a great option.

    I would recommend this to a friend
  • Cons mentioned:
    Finish

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a nice refrigerator. It’s taking a little bit of time to get used to the hidden water dispenser and ice. It is very hard to keep fingerprints from the doors, especially with no handles.

    I would recommend this to a friend
  • Cons mentioned:
    Finish

    Rated 3 out of 5 stars

    bespoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful fridge but it does have some flaws, which ultimately made we want to return it. the finish shows fingerprint marks, so you constantly have to clean it. Also, if the door is left open just a little bit, the alarm won't go off. This happened to me when my kids left the door open a tiny bit. It drained the freezer and all my frozen items defrosted and it took overnight to refreeze.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, EytanN.

      Thank you for choosing Samsung for your fridge needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung