Customer Ratings & Reviews
- Model:
- RF23BB8600APAA
- SKU:
- 6493526
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.
This summary was generated by AI based on customer reviews.
⭐ 1 Star – Looks Great in Photos, But Total Regret
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is all show and no substance. It looks sleek, but in reality, it’s a constant headache wrapped in fingerprint-prone stainless steel. In under 2 years, I’ve had to submit three separate service requests: Two for water leaking inside the fridge And now it trips every GFCI outlet in my kitchen — making it completely useless where it’s meant to be installed. My home is brand new (built in 2021), and I even had a licensed electrician replace the outlet and confirm everything is wired perfectly. Samsung support kept trying to blame my house instead of addressing what is clearly a defect in the fridge. It took way too much effort just to get a warranty repair scheduled. On top of all that? The stainless steel finish collects fingerprints like crazy, and the interior feels cheap and flimsy — nothing like what you'd expect for this price point. The shelves and drawers feel more budget than premium. If you’re shopping based on aesthetics and smart features, don’t fall for it. This fridge has been one of the most frustrating appliance purchases I’ve ever made. Spend your money on something built to last — this isn’t it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We understand where you're coming from. Let us further assist you.
This refrigerator model isn't fingerprint-resistant. For proper instructions on cleaning the refrigerator door, kindly watch this YouTube video for further help from 2:04 onwards.
How to clean your Samsung refrigerator | Samsung US:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
To further assist you with the GFI tripping, we highly suggest contacting our Samsung support via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148871107, to help our team pull up your information.
Have a great day!
^Chrystel
Works great until it doesn't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, until it decided to go out and all our food went bad. Samsung came out to try and fix it and nothing could be done. So we've just had a broken fridge for 3 months now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hearing this happen to your refrigerator saddens us. Let's get you assisted to the best of our abilities, SarahK.
It would be awesome if we could speak to you directly so we can have the fridge serviced on our end.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147034252, to help our team pull up your information.
Have a great day!
^Chrystel