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Customer reviews

Rating 4.5 out of 5 stars with 143 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the Bespoke 27-in Laundry Pedestal with Storage Drawer, especially the ample storage space it provides and the comfortable height it adds to their laundry setup. Users appreciate the smooth gliding action and the overall quality of the pedestal, noting its aesthetic appeal. While the color is also a positive aspect for some, a few customers expressed a preference for professional installation services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-143 of 143 reviews
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Terrible Expierence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two pedestals for My Samsung washer and dryer. it was to be installed and was notified on the day of delivery that they were going to leave it at the front door. I called in immediately and said cancel the order, If it’s not going to be installed, she said she cannot cancel it. I called to speak to the store manager could not get through. When I called back, I spoke to Carlos at customer delivery supposedly my concierge. He said he spoke to the truck after putting me on hold and they were going to install it out of the goodness of their heart. Three hours later the pedestals arrived. I asked, were they going to be installed? The driver said he doesn’t speak English And the other person who was with him said they were not installing and had no idea ablut the installation. I refused the product because of the size I don’t have the type of vehicle where I can take the product and bring it back to the store. After spending almost $7500 in the last year at Best Buy I guess they don’t need my business anymore. Very disappointed.! Don’t lie to your customers.!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Pedestal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy for storing your laundry supplies. It also make your washer and dryer more accessible so you don’t have to bend down to get your laundry out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and dryer. I wish the green pedestal was available and not out of stock. Once I have those, its gonna be the best purchase ever.

    I would recommend this to a friend