Customers value the BESPOKE washer's large capacity, excellent cleaning performance, and quiet operation. They also appreciate its ease of use and the innovative AI OptiWash feature, which automatically adjusts settings for optimal cleaning. The sleek design receives positive feedback. While some users noted occasional issues with the spin cycle, overall the response to this product is highly favorable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 262 reviews
Rated 5 out of 5 stars
Blue is Better
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Having this New Washer/Dryer Set has changed laundry forever
I would recommend this to a friend
Rated 5 out of 5 stars
My fav set!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best unit ever!! Had maytag before, disappointing d/t uncontrollable water level, not good..
I would recommend this to a friend
Rated 5 out of 5 stars
Dispoke Samsung
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good washer and dryer and doses what they say..thanks bust buy :)
I would recommend this to a friend
Rated 5 out of 5 stars
Great Washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was also installed on Friday 6/23/23 and so far it outstanding!
I would recommend this to a friend
Rated 5 out of 5 stars
I love it
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it, the smart things app make it far more easier with the options to choose
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Silver Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice. Has a lot of features. Much bigger than my old washerl
I would recommend this to a friend
Rated 4 out of 5 stars
Perfect contemporary sleek style!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
sleek, updated, contemporary like the color and especially the lighting inside the drums.
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Forest Green
I would recommend this to a friend
Rated 5 out of 5 stars
Technology is wonderful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine, takes a few minutes to out how to work it.
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Silver Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent washer and dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent wager and dryer set. Highly recommended.
I would recommend this to a friend
Rated 4 out of 5 stars
Washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is good but the experience of buying from Best Buy was hell
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Silver Steel
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Washing machine
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We replace 2 times is leaking and make a lot noises
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
WaltereB, we understand the importance of a reliable washer. Allow us to help.
Below is a guide to help you troubleshoot if your washer is noisy. Please play each sound, and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if prompted and watch the video included.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Here is a link with troubleshooting steps to help with a leaking washer. To access the complete steps and video tutorial at the end, click on the embedded words and select "No" under "Did this resolve your issue?" for more details.
Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/
Should you need more assistance, please feel free to get back to us via the following options:
When you message us, please provide us with this reference number (1150491998) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Nice
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liek very kick and faster to male his job the best for me
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Silver Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product Great Product Great Product Great Product
I would recommend this to a friend
Rated 4 out of 5 stars
Samsung washer
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall happy with my purchase would recommend to everyone
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Silver Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great washer/dryer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Takes time getting used to the menus.
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Silver Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Samsung washing machine
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product very easy to used I love this product
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Samsung Bespoke Washer and Dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung washer and dryer - does a great job of cleaning and drying clothes for our busy family quicker and better than our previous devices.
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Silver Steel
I would recommend this to a friend
Rated 1 out of 5 stars
Do not buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible bought brand new did not work spin cycles makes loud noise and shakes like 8.0 earthquake item is defective used it 1 time cant get a replacement gotta call Samsung and 20 different prompts.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Daniel,
We are here to help and make your laundry experience better.
The washer may shake, move and create noise while spinning. It can happen when the four washer legs are not all secured in contact with the ground.
Also, you can check the model's user manual link on page 62. "Excessive vibrations or makes noise" https://downloadcenter.samsung.com/content/UM/202207/20220727174641213/MANUAL_USERS_WF8900B_WF6500B-AD_SimpleUX_UM_DC68-04386A-00_EN_CFR_MES.pdf
When you message us, please provide us with this reference number (1145143488), which will help our team pull up your information.
^Rainly
Rated 1 out of 5 stars
Bad experience
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Big damage in 2 years can’t repair need to replace with new
This review is from Samsung - BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI OptiWash - Silver Steel
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Definitely will not purchase again
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine (and the matching dryer both) broke after about 4 months of light residential use about 3 weeks apart (washer first, dryer second). We have been without a washing machine for now a month and there is no end in sight.