4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,199.99
Save $200
The comparable value is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 266 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent cleaning performance, quiet operation, and generous capacity. They also appreciate its ease of use, convenient detergent dispenser, and appealing design, with the AI OptiWash feature being particularly impressive. However, some customers have raised concerns regarding the product's reliability, citing issues like leaks. Additionally, the lengthy duration of the spin cycle has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 266 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washing times

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is efficient & runs smoothl. Many different cycles for all types of items

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Wins

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and extremely efficient! Many wash options from which to chose.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ,nice and quiet looks great.Got a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. Best washer I ever had.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything or without any headache. I recommend recommended to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and modern Easy operation I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with new washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic washer! Looks great and works great!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Bespoke washer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to get it serviced twice now. Great when it works though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, front loader makes things way easier and more convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pedestal need to be a little deeper to put the detergent inside drawers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and has many great features. Riser pedestal is definitely needed if you want to avoid bending over

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all load all sizes. Is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    New line by Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine has all the bells and whistles you would want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless delivery and install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was seamless and was done flawlessly! Christian and Joaquin S were fantastic and did a perfect install!

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    The Greatest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great unit This is a must have unit Buy it today!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice so far, just about a month old, very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional washer, unfortunately I didn't keep it, a lesson learned about the importance of consulting my wife on major buying decisions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    INot good luck with washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was not draining, called Samsung customer support, tried different things to fix it, did not work, I called Best Buy and offered to replace it, which will happen on Feb 4th

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far very impressed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up and installed today and i am impressed with the quality of it .. it's much heavier than the 4.0cft Samsung washer im replacing, but it's much quieter and much more efficient can't wait to pick up the matching heat pump dryer next week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped sell this product was really helpful and provided excellent customer service. Love Best Buy! They always have great deals and amazing prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bespoke Washing machines are great products.Love it ...

    I would recommend this to a friend