Customer Ratings & Reviews
- Model:
- WF53BB8900ADUS
- SKU:
- 6507624
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's exceptional cleaning performance, quiet operation, and large capacity. Many appreciate its ease of use and beautiful design. The AI OptiWash feature is also a popular aspect of this fantastic washer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
This washer leaks! It’s leaked since I got it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine does a great job cleaning but it leaks!! I called & had a repair person come and he told me even a hair can make it leak to take a cloth ea time I wash and wipe the bottom of the door and the rubber seal. It’s a pain to do that every wash and it clearly doesn’t work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'll be delighted to assist with your washer, LindaW, as we want your finest laundry experience!
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. You may refer to the links below to figure out what's causing this.
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
What to do if your washing machine leaks?:
https://www.youtube.com/watch?v=jgKRn1xR_qs
You may also check page 64 of the user manual for other recommended actions when the washer has water leaks.
https://downloadcenter.samsung.com/content/UM/202301/20230103165728217/WF8900B-WF6500B-AD_SimpleUX_UM_DC68-04386A-02_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145612792) to help our team pull up your information when you message us.
Thank you!
-Angelica
Shady installer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works wonderfully when it is installed properly. Best Buy sent a guy and the guy didn’t install this one exactly right he simply installed the hot water going into the cold water sensor in the cold water going into the hot water sensor of the machine and come to find out these machines stand up to their quality by not freaking due to a mess up like this, and only had an error code once, but then have had the issue resolved not by Best Buy at all, but simply by switching the hook ups around to the proper outlet. Thank you for nothing Best Buy. I suggest you get new installers who take a little more pride in what they do other than making Best Buy millions of dollars .
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you went through with your washer's delivery experience. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to give feedback about your overall experience with your washer installation.
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Have a great day.
-John
These won’t last long.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Bespoke washer and dryer set. Both units have broken within the first year - the dryer within a couple of months and the washer at the year mark. I have an extended warranty for both, so if you decide to get the set (which, I wouldn’t), make sure you do too. What I like is that I know on the app when the washer and dryer have finished and the auto dispenser for detergent. If the units didn’t break so easily, I’d recommend them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sareo, sharing your observation with your dryer matters. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille