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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 264 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the BESPOKE 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's exceptional cleaning performance, quiet operation, and large capacity. Many appreciate its ease of use and beautiful design. The AI OptiWash feature is also a popular aspect of this fantastic washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Fits my king blanket with no problem. Steam, sanitize, A.I. and tub clean settings are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice washer but a little loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning, has way more features that I will use but good for others i'm sure. The one complaint is that it is still pretty loud during the spin cycles, would have expected it to be quieter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do large loads with no problem . Runs nice . Balance during spins sometimes is off .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washing times

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is efficient & runs smoothl. Many different cycles for all types of items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pedestal need to be a little deeper to put the detergent inside drawers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    INot good luck with washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was not draining, called Samsung customer support, tried different things to fix it, did not work, I called Best Buy and offered to replace it, which will happen on Feb 4th

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, 2 months working perfect so far, good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing beautiful machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for all its new AI function in having one of the best user experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great if one can figure it all out. I accidentally hit something, and the language not only changed but also turned upside down. I have yet to get this issue corrected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, could be a little better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience so far. Had about 3 weeks, find the interface a little annoying but enjoy overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good review on Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer a dryer had a hiccup on the dryer but Best Buy with there great services they sent us a brand new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect contemporary sleek style!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek, updated, contemporary like the color and especially the lighting inside the drums.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is good but the experience of buying from Best Buy was hell

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with my purchase would recommend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very easy to used I love this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery is great and it’s cool shopping on best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A bit pricey. Happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer and dryer are great so far but!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product may be perfect/ time will tell. Rear feet on washer are not properly coated to prevent tile damage. Installation by Samsung (not BestBuy) was a nightmare. Took the extra parts and required parts away and cut the water hose on install. Installed the dryer so the vent had a S turn and it blew off first use. Rear feet on washer scrape the tile and impossible to push rear of washer. Navigating the Samsung site is a complete circle that gets you somewhere in space. Chat is mostly miss. You may get passed to 4 different people before they hang up on you. Good luck. Warranty is totally messed up. Site says one thing and the paperwork you get something else. BB and other local retailers are better on these items. I suggest you buy from Best Buy.

    I would recommend this to a friend