Customer Ratings & Reviews
- Model:
- WF53BB8700ATUS
- SKU:
- 12373425
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Review of Samsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and functional washer. Excellent service by Best Buy.
I would recommend this to a friendSmall
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small on the inside. Can barely wash blankets and comes out super wet and soggy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OmarA, it must be frustrating if you can barely wash a blanket, and it comes out soaking wet. We are here to help you.
We recommend that if you wash a blanket, ensure it has a capacity of 7 lb (3.0 kg) or less and only one blanket or bedding at a time. Also, we suggest you use your bedding cycle.
Here is a link to your user manual for details. Turn to page 30, "STEP 4 Determine the load capacity", and page 38, "Cycle overview (Bedding)."
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725163552184/DC68-04386B-04_IB_WF8700B-WF6700B-MD_SimpleUX_EN.pdf
I have also shared this link if your laundry is still soaking wet after using your washing machine. Please click on the embedded word.
Samsung washing machine spins poorly
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148733469) to help our team pull up your information.
Have a great day.
^Camille
Suggestion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make the installation and use easier to do. Good product over
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and efficient washer. Cleans fast and does a good job.
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bluetooth and notifications, never forget my laundry again!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works pretty good. Nice product.so
I would recommend this to a friendWasher and Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bespoke products are excellent from Samsung it provides you with so many options
I would recommend this to a friendKeep smelling good with fresh clean clothes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excited to see you receive this new washer is new and improved
I would recommend this to a friendWash Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had any trouble. Yet love color Wash storages items were cheaper
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice very professional agent , i’m very hubby mobile
I would recommend this to a friendDon’t do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but I don’t like this washer at all. I used to have an Electrolux in another home and I cannot believe that I went with this one. It gets so sour and smelly. Do yourself a favor and skip this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure your washer always functions at its best, PamelaO. Let's help you.
To address the sour and smelly odor of your washer, please click the link and follow the hyperlink to watch the embedded video (If available) for helpful tips.
Samsung washing machine or laundry smells bad (Please choose what kind of odor is coming from your washer):
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149930956, to help our team locate your information when you message us.
Have a great day.
-John
Clothes don't always get clean.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't matter how small of a load I put in; it doesn't always get clothes clean. My husband's shirts come out with deodorant still on them. Compared to my last washer that was a top load, this one is awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your washer, BrandyS. Let's get this taken care of.
We suggest referring to the resources below to address your washer's concerns. Please click the hyperlinks and watch the instructional video (If available) for tips.
Clothes are not clean after washing in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149940744, to help our team locate your information when you message us.
Have a great day.
-John
Excellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Highly Recommend it. Very quiet and lots of options.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the Bluetooth lets you know when your load is done.
I would recommend this to a friendNice washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many wash modes…. Lol. Great unit. Looks great too.
I would recommend this to a friendLooks Great and Works Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up and get use to. Love the Black color on these machines.
I would recommend this to a friendBespoke Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Washer & dryer combo! Stacked to free up space
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product and we are really pleased with it
I would recommend this to a friendSo far so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Exceeeelllleeeentttt sooooo farrrrrr!
I would recommend this to a friendJust a few months out of a short 12 month warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And the machine needs a total replacement. It suddenly sounded like chains beating around inside it or something. Repairman says the bearings are shot, and that he wont fix it because samsung parts have a habit of failing, and he won't charge someone 5 or 600 bucks to repair it, only to have it fail again in another six months. Really dissapointed . I've had cheap washing machines last a decade or more. Never had one spectacularly fail like this just out of warranty. For sure dont buy this without an extended warranty, you will need it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We are saddened by the condition of the bearings in your washing machine. We would like to have a direct conversation to determine the best way to assist you and to gather your feedback on the service technician visit you had.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148947407) to help our team pull up your information.
Have a great day.
^Camille