Customer Ratings & Reviews

Excellent..I love it..Super smooth and easy to use.

Awesome Unit, Hi-Tech Functions, High Capacity…Great Purchase!

10 day delay on delivery but units are great! Delivery was smooth and techs were awesome !

This Smart washer has everything! WIFI, steam, super speed wash, multiple options for your clothes and washables. This is an upgrade from a prior Samsung front load washer. LOVE IT !

So far so good. It works fine as advertised. The annoying sound when the cycle completes is annoying. I'll try to figure out how to disable the sound beeps.

Love the color. This is probably the best set I've owned. I have nothing bad to say about it

This was exactly what i was looking for. Was the correct model from Samsung website. Great deal, awesome experience with home delivery. Definitely recommend!!

Super clean, I love this washer. Thanks a lot for installing.

Purchased original version of this washer recently. Within 2 weeks, water started leaking through the bottom of the door. Chalked it up to the fact that the delivery guys didn't install it correctly and might have done something wrong (I pointed it out when they finished, and they told me I was wrong - second crew agreed with me) When it was leaking, I went back to the store and spoke to the manager. Manager was VERY helpful and understanding and arranged for a replacement, which took place in the next few days (approximatley 3 weeks ago). Low and behold, the door started leaking today on washer #2. After going through the absolute debockle of the ice maker issue with the Samsung refrigerator, I am thoroughly convinced that Samsung is WAY over their head and have no business in the applicance market. Go ahead and buy one, but don't say I didn't tell you so!

Excellent washer very happy with and works great. Has a good capacity for clothes and makes doing laundry a lot easier when you can acces it when your not home

Samsung Bespoke 5.3 cứ Dr front load washer is the greatest washer I ever had.It automatically sense the number of minutes to wash for your load and it smells great wash after wash. I love it and highly recommended for those people with very busy schedule like because of its very big capacity.

I’ve had the Samsung Bespoke washer for about a month now, and I honestly don’t know how I lived without it. The design is gorgeous (I went with the forest green – it looks more like a high-end appliance than a washer!), and it fits in beautifully with my modern laundry setup. Performance-wise, it’s fantastic. The AI OptiWash feature is a game-changer – I throw in a mixed load and it figures out the rest. The super speed cycle is perfect for quick turns, and the auto-dispenser means I don’t have to mess with detergent every time. It’s also so quiet that I often forget it’s even running. Pairing it with the SmartThings app was super easy. I get alerts when a cycle finishes, and I can even start a load while I’m out. It’s perfect for busy days. Only minor downside: it took a little time to get used to the touchscreen controls – but once you learn the layout, it’s very intuitive. If you’re on the fence about this washer, go for it. It’s smart, efficient, and adds a touch of luxury to doing laundry.

Best choice ever on a washer, sleek clean look easy to use and very quite for a washer

So far, so good. No leaks. Decent size of a washer, and it's a good steel drum inside. Now, I'll admit some of its good points then bad points. On the plus side -- it is pretty quiet when running, and there's ample selections for wash cycles (for myself and my needs, I do USE the STEAM Cycle on certain loads -- clothing and bedding is a prime example of needing the Steam Cycle to thoroughly clean as well as sanitize your laundry while washing). The door itself is of sufficient size where you can read all parts of the drum itself. The things I'd definitely mention is you NEED the Pedestal for this one -- it is way too LOW to ground level to comfortably reach into the drum to load/unload your laundry. Sure, if below average height, this would be a good option (trust me, as someone taller than average and using a Wheelchair/Walker too -- this IS A big problem -- It's below my axle on my wheelchair/walker and it's way too LOW to the ground for me to access the door while standing (I'm in danger of a fall -- thus, I HAD to purchase the Pedestal to rise it higher and give me the Accessibility I need). I will mention that the touch pad is very sensitive -- you don't need to press hard at all. There's a spot to touch to turn your machine on, then there's the dial to turn for cycles, and finally, when you choose the cycle, to the right of that on the black touch pad you need to gently press and hold until the machine cycle starts. The little drawer is where you put in the Detergent, Bleach, Pretreat and the Fabric Softener Rinses. It doesn't need much at all. The cycles I use run about an hour each. I've noticed that my wash with this newer model is definitely getting all in the load washed (then again, I know how to load my washer properly and don't overload it at all). Also -- I'll mention here the kit for hookup to the Hot/Cold Water and the Drainage system in the residence. IT's the stainless type hoses (and they are long enough whereby you can pull out the washer and clean behind it when needed). The hoses should last a while (you just need to check them regularly, and turn off water source if you are leaving your house for any time like a day or more -- just be safe here and do it as a matter of practice).

Here are my thoughts: Design and Appearance: The sleek Silver Steel finish adds a touch of elegance to my laundry room. The stackable design is perfect for my compact space, and the shallow closet-depth fit ensures it doesn’t protrude too much. Capacity: With a whopping 5.3 cubic feet capacity, this washer can handle large loads with ease. No more splitting laundry into multiple cycles! It’s a blessing for busy households . Super Speed Wash: The 28-minute wash cycle is a lifesaver when I’m in a hurry. Whether it’s a last-minute outfit or urgently needed towels, the Super Speed feature gets the job done without compromising cleanliness . Smart Features: The AI Smart Dial is like having a laundry expert at my fingertips. It adjusts wash settings based on fabric type and soil level, ensuring optimal results every time. Plus, the auto-dispense feature keeps me stocked up on detergent and softener. User-Friendly Interface: The touchscreen display is intuitive and easy to navigate. I appreciate the clear cycle options and the ability to customize wash parameters. Quiet Operation: Even during high-speed spins, the BESPOKE washer remains surprisingly quiet. No more disruptive laundry sessions, especially when running late-night loads. Energy Efficiency: This washer is Energy Star certified, which means it’s not only efficient but also eco-friendly. I appreciate the balance between performance and sustainability. User Rating: 4.5 stars out of 5 In summary, the Samsung BESPOKE 5.3 Cu. Ft. Washer combines style, functionality, and smart features. If you’re looking for a reliable and efficient laundry companion, I highly recommend giving it a spin!

We love this washer. Very easy to use, lots of options for wash cycles, runs quiet, also love that you can drain the water from the rubber seal after each load so you don't get the mold and mildew buildup that is common with frontload washers .Does a great job on all types of laundry. Also love the color and look of this model. A shout out to the guys who installed it as well. Fast , efficient and thorough. Same goes for the sales people we dealt with, also got a great price on both the washer, and the matching dryer.

I love my washer and dryer. Easy to use. Both are very quiet. Looks so stylish too

The washer is pretty good, the only thing is the spin cycle is super loud/aggressive. you can’t put any detergent containers on the top or it’ll literally shake them right off. I saw all the other reviews about the annoying chime at the end when it’s finished, we had a good laugh about it but it doesn’t really bother us because it’s down the hall from our master bedroom. It is a long chime though.

Love this washer! This replaced a previous Samsung Front Load washer that was a 2010. It started having an issue with occasional water in the drum. The replacement part would have been a very insignificant fix if the part was available. Unfortunately, we couldn’t locate it. We decided to go ahead a purchase this new set to avoid any future issues. We love the quality of the Samsung washer and dryer and this has not disappointed us. We love the larger size! The unit stays very clean with no odors at all. I am geeky but the app seemed like it wouldn’t get much use. But I connected it anyway. I love how the app notifies me when the load is done. The options are plentiful and I love the improvements to the design inside the drum. The clothes are actually cleaner!!! They did a fabulous job designing this one and I see the difference in the way it washes the clothes. Love the light too!But we careful, you might just be tempted to sit in front of it and watch it wash the clothes since you have the option to turn on the light while it’s washing! LOL!!! Get this one, you can’t go wrong! NOTE: We did not want the one that allows you to load a bunch of detergent into it. So we chose this one. We use the pods and simply toss them in after adding our clothes.

Very quiet, notification to my cell phone and my clothes are clean bright and soft