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Customer Ratings & Reviews

$564.78

Customer reviews

Rating 4.5 out of 5 stars with 305 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 305 reviews
  • Rated 5 out of 5 stars

    Secret working beast of a machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units worked fantastic! Whites thats had stains came out white due the steam function. Overall quiet throughout its cycle. Happy with its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 Issue... Probably our fault.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: The washer is nice. It automatically tells you when it needs to run a cleaning cycle and alerts my phone and Alexa device when a wash cycle is complete. I can also see how much time is left in a cycle from my phone. CONS: After about a year, the front seal tore. (I think maybe something got shut in the door.) So far, no other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product will definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed in my household of 6. Its very modern too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! The sleek design made my laundry room looks expensive. It’s capacity is huge and the touchscreen feature is amazing. I always buy Samsung appliances so to match my kitchen, I ended up buying a Bespoke refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self cleaning and sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but it was totally worth it! The black color is a little harder to come by but it looks amazing! Love the self cleaning option...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes laundry easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made this year. We bought the washer and dryer combo. First of all they look great. Nice and sleek design. Washes clothes quickly and I love that the AI remembers our most frequent cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are our 2nd set of Samsung stackable units. The first we had for 10+ years before we needed to replace them. The size is great and the options for cycles is very versatile. You can create the perfect load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI innovative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly impressed with the use of AI in this machine. It makes loads much easier to get done with precise time frames and specific settings designed for every load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machines are really nice and very quiet. The load options gives you versatility to do your laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and love the choices you get on the type of wash required. Examples: Normal, Sheets, towels, etc. Towels have low sanitize or you can do a full sanitize on any load. It's also reasonably quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer set I've ever used. I work in a shop and gets my stuff so freash and clean. My good clothes still look new. The extra large size for my king bedding is amazing also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed wash

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very quiet and has a speed wash setting for quick loads of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer, the clothes come out super squeaky clean and the washer is very quiet. I even like the little song it plays when its done. It has a lot of different wash modes too abd even steam clean and sanitize!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel hesitant first if I will purchase this new bespoke. But after 7 months of use, we don’t ha e any issues with this machine. Convenient and very easy to operate. Good purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very frustrating

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we're a family of 5 now I decided to replace our older smaller washer and dryer to cut down on time spent on laundry. These new units hold a lot but they have drastically increased my time doing laundry. The washer can't seem to balance it self to spin all the water out so I'm having to take everything out untangle it and put it back in for a spin. Quick wash says 28 minutes but it will take over an hour to get all the water out. Dryer immediately tangles and balls everything up. So when the cycle is "done" I have to take it all out, untangle and undo the wads of soaking wet things and start another cycle. Took 3 cycles to dry the sheets off 2 twin beds. Almost a whole day just to end up with heavily wrinkled sheets and clothes. I don't understand how fresh out the dryer everything is so wrinkled. My other units were smaller and i had to do more loads but i got 5 beds worth of linens and towels done in ONE day. Returning immediately. Do not recommend!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AlyH,

      Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung 5.3 Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 4.5 samsung washer before for 11 years decided to replace it with a bigger one 5.3 best decision I've made excellent washer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues what so ever and very happy with the washer machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have ever owned. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A clean profile and clean clothes, what more could you ask for? oh yeah, there are no funky odors from the door even if you leave it closed after ever load you wash! A big improvement over the old front load washing machines!

    I would recommend this to a friend