Customer Ratings & Reviews
- Model:
- WE702NZ/US
- SKU:
- 10736444
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Not essential
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so essential as you can do without it. Put your money elsewhere
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Paapa M,
We understand where you're coming from. Many customers prefer to keep things simple and focus on what truly matters to them. While the pedestal can offer added convenience—like easier access and extra storage—it’s completely optional. If you’d rather put that investment into other features or upgrades, that’s a smart choice too. Our laundry combos are designed to deliver high performance either way, so you're still getting a great experience.
Leo
Was not given adequate sales help for item purchas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong size for my machine set. We have not received a refund for this purchase, nor any inquiries as to why we declined the delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Wrong pedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestal that was ordered by the employee of Best Buy was the wrong one. The installers returned the item and said that the correct one would be ordered. I received a credit for the returned item but a new one has never been ordered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is too heave to put on top of it. I bough ot after the washer not I’m stuck with this in my garage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MarcosS,
We appreciate the review of the pedestal.
The pedestal is compatible with the Samsung Bespoke AI Laundry Combo™.
If you require additional support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Don't recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item in February, and have yet to recieve it. Here it is May 30th and your system asks for a review.... 0 out of 5 stars overall from Best Buy on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor installation. Delivery experience was extremely poor. Would not go back to best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand the dismay that your overall delivery and installation experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Does the job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to buy direct from Samsung since it was so new. It really helps to have the machine elevated and seems better than the LG ones we had on our previous equipment. There really isn’t much else to say about such a simple equipment but it does what it is supposed to do.
I would recommend this to a friendBACKORDER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS I BOUGHT IT 03/29/25 HAVENT RECEIVED I WAS SUPPOSED TO GET IT 05/9 AND THEY NOW SAYING 7/16/2025
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo