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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 329 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the BESPOKE Side-by-Side Counter Depth Smart Refrigerator for its super chic design, convenient beverage center, and overall performance as a beautiful addition to the kitchen. The dual ice maker, ample internal space, and suitable size for small families are also well-received. However, some customers have noted that the doors open too easily and the color may appear slightly grayish in certain lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 329 reviews
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery team was great, the guy that helped me purchase this fridge was great

    I would recommend this to a friend
  • Cons mentioned:
    Door material

    Rated 3 out of 5 stars

    New Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks nice. the doors dent easily. Just finished rehabbing kitchen and installed fridge two days ago. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung refrigerator is an excellent product. We are very happy with the functionality and value of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features of this refrigerator are outstanding. From safety to convience we really enjoy this refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors hit the cabinet doors on the cabinet next to the refrigerator. The refrigerator says its cabinet depth but the doors open beyond the width of the refrigerator. Poor design for what it advertised as.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand how important it is to ensure your refrigerator is installed correctly. Let's get the information you need.

      You can check the link below and see the Installation Specifications of the refrigerator on page 2.

      Specification sheets:
      https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/pdf/09272023/RS23CB7600_2023.pdf

      Should you need further assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149284520) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Amazing! Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Ice options are great! The doors open nicely. The guys who delivered it were awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Empty Newrer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems to be a good buy. The sensors seem to be very sensitive so please make sure you pay attention to the doors being open. So far this has been a great buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Bespoke counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok….love the front of the refrigerator with the white front panels, but the sides are dark, including the side of the doors that need to be exposed to open(counter depth). It makes weird sounds occasionally, one of the freezer shelves shattered for no reason. Was in a million pieces. Nothing heavy was on the shelf. When you open the refrigerator, and put you left arm in to retrieve something, it opens the freezer. Surprised that a large company like Samsung has not addressed these issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this refrigerator. And it’s much more size efficient in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever made. Best Buy and Samsung are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, especially the water pitcher with filter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Frig!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the digital aspects. Beverage station is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interior water options, looks much than having the water on the outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the Best Buy delivery team amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful design , lot of space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Like the vertical fridger section. Provides easy access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the built in water pitcher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. We especially love the water pitcher!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY ONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE FAST DELIVERY CLEAN INSTALLTION GUY ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! I would recommend for anyone to buy. Decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .. especially the inside water filter feature

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frost in the freezer since first day and we just have 3 weeks with this refrigerator. Inconsistent temperature in both freezer and refrigerator side. Frozen food at -11F, vegetables at 45F. First time we have rotten that fast. Functionalities are nice but is an unreliable product. Samsung techs came twice and found no issues. Do your research before buying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know the inconvenience of having a refrigerator with a temperature issue. We are here to help you.

      Please consider checking out the link below that can help you with your refrigerator.

      Frost forms in the refrigerator or freezer.
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Cooling issues with Samsung refrigerators or freezers.
      You can select the nearest issue by clicking the radio button. Please watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146913746, which will help our team pull up your information.

      ^Rainly Samsung