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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Chromebook Plus 2-in-1's touchscreen, ease of use, lightweight design, and good battery life. Many appreciate its convenient size and performance capabilities. However, some users express disappointment with the sound quality of the speakers and the lack of a standard USB port. Overall, the positive feedback on key features outweighs the negative comments regarding the less-than-ideal audio and port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,422 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Gets to programs fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it is fast to responds to your needs. I just don't like the fact that I can't put notes on the desktop. The camera quality can be better. Overall super fast and I like the touch screen that you can flip it back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looked great in store - good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a gift. Hoping the receiver of the item will like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need for a basic 2 in 1. Quality chrome book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Chromebook to have for middle schoolers , great performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Only after a day of owning it, the screen would randomly spaz out, clicking random spots on my screen and crazily scroll up and down like a computer gone mad..... all while constantly opening new tabs about every second. I could set it down, not even touch it and this would go on forever until I turned it off. This happened a few times a day and was the main reason I returned it. 2. The touchpad is pretty bad (or maybe just mine). For some reason it was such a challenge just to click and drag something. The cursor would either not click initially, or would stop working halfway through the drag. And I kept my device clean so it wasnt because it was dirty. 3. The outside scratches so easily. The is the most fragile piece of tech Ive ever had as far as resistance to scratching. 4. This is completely my fault but it doesnt have a regular USB port. I use a regular flash drive for my colleges computers. I guess there is a solution however, just get a Type C to Type B adapter. 5. The backspace key is infuriating. Its so small compared to every other keyboard Ive ever used, I would accidentally click the "+/=" key 90% of the time (cause thats usually where the backspace key is). I dont know, maybe you could get used to it. I know I just bashed it but of course there are Pros too.. 1. Beautiful screen 2. Has the google play store which I loved 3. Works great in tablet mode 4. Samsung pen works well 5. Battery Life is fantastic 6. Thin and lightweight I felt kinda sad returning it because I wanted to love it. But I just had too many issues. Hopefully the pro version will be more refined.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very simple laptop, it has enough power to run day to day student basic needs. Never seems to lag, heat up, or make any fan noise. Pen is very nice as well. Only annoyance is the Chromebook needs to connected to internet at all times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use and it's fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love Android, this is the best chromebook for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a beautiful computer has everything you need as well as a pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech for all work aspects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product has provided my with the ultimate satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't rate this as it is a Christmas present for my granddaughter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second chromebook I have owned upgraded from an Acer. This one supports android apps and has great resolution. The battery life is around 9 hours for me. Overall I would say it is a good chrombook for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 12.3" Chromebook Plus - Touch Screen- 4G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working great with BB traded-in program that took off $100.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacks Features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this chromebook to the BB store I bought it at because of 2 main reasons. 1) The keyboard feels very low quality and after a few days of use, I was worried it would not last and 2) This unit is lacking keyboard back lighting, which for this price is needs to have this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Everything in chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it about a month and I love it. It meets all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Chromebook Plus 2-in-1 12.3" Touch Screen Chromebook - 4GB memory - 32GB eMMC Flash Memory - Platinum Silver is an incredible portable computer. It is an incredible portable computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great buy. I am very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Chrome Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture/screen quality is top notch. It is a Chrome Book, so there are some known limitations going in but this is a great addition at a reasonable price. Wait for it to go on sale as it seems to have a $50 off every so often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool glad I got it my kids use it for homework everyday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has a touchscreen display and is so easy to use. The only thing thou is that I haven’t got around to using the pen because I don’t know how to use it yet. It’s very light and I like that it has the playstore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Better than I expected, love the pen included.

    I would recommend this to a friend