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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Chromebook Plus 2-in-1's touchscreen, ease of use, lightweight design, and good battery life. Many appreciate its convenient size and performance capabilities. However, some users express disappointment with the sound quality of the speakers and the lack of a standard USB port. Overall, the positive feedback on key features outweighs the negative comments regarding the less-than-ideal audio and port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,422 reviews
  • Rated 5 out of 5 stars

    Very fast processor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this Chromebook! She needed one for her job and she has always been a laptop person but now she said she will never own anything but a Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep.. Chromebook is super easy to use. Still, things are in beta.. So i want to wait another year and i returned my beloved chromebook back to Best Buy. I can not wait till 2018.. to get me a new ChromeBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an r11 also. I would say this is just as good. The pen is nice for capturing a portion of the screen. The pen doesn’t seem to offer as many options as a true s-pen would on a note phone though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife loves this device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted a tablet for her bday. What she had picked out was not to my liking. After researching and talking her into this device she is in love. I gave 4 stars due to the camera quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can take handwritten notes in class and they look exactly like my writing on paper. Easy to highlight and annotate PDF articles used for class as well. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a way for your child to get to online classwork such as Google Clasroom but don't need a lot of software or a ton of storage space. A chromebook is what you need. Perfect for teenager in high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family chrome book.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chrome book for my family. It did not take us long at all to get things up and running. For the price and for what we bought it this has been a very good deal and the whole family loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product at a good price, with minor issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great keyboard, features and functionality. screen has glare issue and printing without other hardware does not work yet. i would recommend it to anyone looking for apps, email and surfing the net.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from my IPad Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and very responsive on touchscreen, for the money it should have included backlit keyboard, very hard to type at night only because I'm not a very good typist. Love the built in pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked this up at my local store and so far it's a very nice computer. It runs Android apps just fine and without any lag. The computer is overall fast and snappy considering it has an ARM processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Chrome book is awesome. One con I would say is that the camera is only front facing so diffucult to take pictures. Haven't figured it all out yet but am excited to get it all done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nifty chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for general internet use, running general android apps. screen is bright and easy to read, keyboard is nice though would have liked led backlight. expensive relatively but a nice product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, vivid display, quick boot up and so on. I like it pretty much. However, 1)some programs don't work with chrome OS. 2)It's kind of expensive too compare to other chrome books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is super fast something I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    , the purpose I bought this for was to pay bills and I soon as I figure out how to setup a printer I'll be very happy if it's just it's just great it just says a lot more than I even expected it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well built, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid built Chromebook I bought for my wife. She really doesn't use the pen or fold it back into a tablet, but it's there if needed. I would rate it higher if it was a bit cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for 14 year old`

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it. The only issue is there are only usb-c ports so you cannot connect any of the usual things unless you have an adapter. Great bright picture (something he thought was important).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying! Hard sleeper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have is that the chromebook is difficult to awake when it sleeps. Pressing the power button alone does not turn the chromebook on, which can be frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality Chromebook for a reasonable price. Only drawback that I can think of is this slow SD card which is similar to most Chromebooks that don't use a solid state drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop with nice flexibility. This one has an internal hard drive for storage which is nice to not have to put everything on the cloud. Great for my son for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and design of this tablet hybrid. It's also a nice idea to have a stylus but i have yet to use it. The memory is not bad but a tad slow when having more than two programs open

    I would recommend this to a friend
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