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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Chromebook Plus 2-in-1's touchscreen, ease of use, lightweight design, and good battery life. Many appreciate its convenient size and performance capabilities. However, some users express disappointment with the sound quality of the speakers and the lack of a standard USB port. Overall, the positive feedback on key features outweighs the negative comments regarding the less-than-ideal audio and port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,422 reviews
  • Rated 5 out of 5 stars

    Great chrome book for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for her first year a college and she’s going into her second with no problems. Great look and not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for my granddaughter who is only 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was able to take this tablet and immediately start setting it up. It is durable for a young person to be able to take with them to school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its s nice laptop but not all programs/ products is compatible because it doesn't run on Windows software. Doesnt have HDMI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    i really like this labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fast and light...great for anyone who takes a labtop to a coffee shop, travel and other places...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the chrome book for school and it's the best decision. I use it a lot to take notes because it has a pen that goes with the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for browsing and media consumption. Would not recommend it for anything outside of that though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung tabled had died, so I needed something new. I wanted a tablet, but the functionality of a laptop. This was the perfect combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lightweight and versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how this can be used as a tablet or a laptop. links well with android phone to provide seamless transition from one to the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer/tablet for a 10 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer/tablet for a 10 year old for school. Fits all hus school needs without it being a full on laptop in terms of price and memory

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was light and sleek, love that I could download apps, but when it came writing in google docs and trying to edit it was too hard and wasted my time. I spent too much time trying to figure out how to do a spell check, and delete stuff I had typed, that by the time I got it, I had forgotten what I wanted to type as a replacement. It gave me a headache.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this a 5 star rating if it had a back lit keyboard. keyboard is a bit cramped and does take a little to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a teens homework

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great beginner laptop for a teen. They use them at school all day so she already knows how to use it! She uses it everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Chromebook Plus. I am still learning what it can do but so far it does what I need it to do and the battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this with OneNote app and working nice. It syncs well with desktop so I can keep my records very clean. Highly Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a H.P laptop user, not any more, this Samsung Chromebook is by far more superior than any laptop i have had to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great as long as you’re connected to the Internet most apps are required to have an Internet connection to operate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a month.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using this Chromebook, until it stopped working a month after purchase. I am a freelancer and use this computer exclusively for work. A month after purchase, tabs and new windows started opening on their own, the keyboard stopped responding and would type letters randomly. New tabs would open and start zooming in all the way without my touch. Per Best Buy's warranty policy, the only option was to send the computer away for 2-3 weeks for evaluation and repair. Considering the higher price point for a Chromebook, I am VERY dissatisfied that this new Samsung model (which was released the week of my purchase) was faulty after such little use. I am VERY dissatisfied that only after a month of purchase, Best Buy could not offer a replacement or rental option for this computer. I await the return of my Chromebook from Best Buy's tech center and remain very dissatisfied by my customer service experience at Best Buy and by this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first chromebook I bought and I wanted something with a few more features. This chromebook met all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Chromebook with Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my daughter. Like it very much and bought another for myself to replace an Android tablet. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My experince

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept of this device and I am hopeful that there will be some improvements along the lines of how to navigate through the various programs. For example, the Microsoft Laptops has it were to close a program all one would need to do is swipe down from the top of the screen and the program would close. I think this Chromebook Plus would become even more convenient to us if it had this feature as well.

    I would recommend this to a friend