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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Chromebook Plus 2-in-1's touchscreen, ease of use, lightweight design, and good battery life. Many appreciate its convenient size and performance capabilities. However, some users express disappointment with the sound quality of the speakers and the lack of a standard USB port. Overall, the positive feedback on key features outweighs the negative comments regarding the less-than-ideal audio and port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,422 reviews
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use love the flip features definitely my fav

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. So easy to use. Its just like my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Chromebook is everything I'm looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best Laptop/Tablet we have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Chromebook was so easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sweet chromebook it has a beautiful look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for college work normal work good for draw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best chrome book on the market.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad digitizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book has a history of bad touch screens. The unit I received had a bad screen that would just shutter and do strange things. I had to return it and then I ordered a dell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen
    Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Amazing Laptop for Students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop offers a great screen, processor, and amazing battery life. The performance is snappy with little to no slowdowns. The screen is absolutely beautiful, with amazing colors, resolution, and viewing angles. It gets very bright, which makes outdoor viewing very easy, I personally love the keyboard and touchpad. The keyboard has good travel, and the gestures and tracking on the touchpad are flawless. The touchscreen works well; I only noticed a few errors when using it. Having a 2-in-1 makes drawing, watching videos using the display mode, and playing android games easy. I personally do not use the stylus very often, but it is very accurate. The speakers are the worst part of the computer, as they lack bass, but get loud without distortion. Some people do not like the selection of ports, but I think that it is completely fine. Just attaching a dongle to the computer can greatly expand the I/O selection. Another con is the limited amount of storage space on the machine. However, they have included a microSD card slot for expansion, so it can be easily fixed. Chrome OS is everything I could've asked for. I found that I can do mostly everything I can do on a Windows laptop through Android apps or Chrome apps. The front facing webcam is adequate, but usually grainy. The aluminum feels very premium and the buttons on the side are clicky and feel expensive. Battery life is also great; I'm getting more than 10 hours of battery life with medium use (watching Netflix, messaging with Hangouts, and document editing. Overall, this laptop is a great purchase for students or anyone else who wants a quality Chromebook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    COULD BE GREAT ....BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel.... but after a month started to lose features.. Touch screen stop working and processing in the chromebook was slow. They need to work out the bugs before releasing product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't meet my needs since it required extras to work for me. If I wanted to pay extra for specialty cables I would have purchased an apple. I was never able to get the drag, copy and paste to work. Left click and right click, hold and drag were no good.... I did not want to spend extra on a blue tooth mouse and such to make this work. Now the picture quality was great but I needed to do more than watch videos. Just would not work for me without added extras.I needed something that used standard cables and such.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had nothing but problems with this and we have now had 3 of them. Screen jumping around and touch screen not working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All works well and the recipient was elated to receive. Except the screen flickers and stutters from time to time. Not sure what that's all about.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the Job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did a decent job with this one. I processor is really holding it back. Overall, pretty good package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have bought an ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact you can use it as a tablet or lap top. But. Often times it will not turn on . I have it fully charged, but it doesn't turn on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too many steps to share items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very happy with the Chrome Book. At times to difficult to share pictures. Been in the store a few times and cannot get the proper help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    chromebook stopped working after one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disappointed in this product -- geek squid said to get my money back - they were very nice - thank them for being honest

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because of the Google store integration but it came up lacking. I was not able to download or play some of the apps I wanted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook is to restrictive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to troublesome,not compatible with smart TV. Roku- office etc. I have not found an app that works. or android. returning it

    No, I would not recommend this to a friend