Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 23 reviews
(23 customer reviews)to a friend
Customers are saying
Customers enjoy the sound quality, particularly noting that it is supposedly better when connected via a cable. They also appreciate its remote compatibility, specifically mentioning its seamless syncing with Samsung TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds nice and easy to use. I experimented no problems with it.
This review is from Samsung - B Series 2.0 Ch Soundbar with Built In Woofer HW-B400F/ZA 2025 - Black
I would recommend this to a friendRated 1 out of 5 stars
Samsung should be ashamed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t even tell the difference between a standard and this one w a woofer? Lackluster and I do not use
This review is from Samsung - B Series 2.0 Ch Soundbar with Built In Woofer HW-B400F/ZA 2025 - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TroyBoy,
We appreciate you taking a moment to review the Samsung HW-B400F Soundbar. Your feedback is very important to us as we continuously strive for best-in-class product and service.
You can customize your audio settings directly from your soundbar remote for the listening experience you prefer:
Press the SOUND MODE button to choose your preferred sound effect, such as SURROUND SOUND or STANDARD.
Use the TONE CONTROL button to adjust treble or bass levels. Select TREBLE or BASS, then use the Up/Down buttons to adjust from -6 to +6.
For more precise sound customization, press and hold the SOUND CONTROL button for about 5 seconds while in STANDARD mode. You can then fine-tune individual frequency bands (150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz) using the Left/Right buttons, with each level adjustable from -6 to +6 using the Up/Down buttons.
To adjust subwoofer volume, use the WOOFER button and toggle Up/Down to set the level between -6 and +6. Press down to return the subwoofer level to 0.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions





