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Customer Ratings & Reviews

$249.98

Customer reviews

Rating 4.7 out of 5 stars with 23 reviews

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91%
would recommend
to a friend

Customers are saying

Customers enjoy the sound quality, particularly noting that it is supposedly better when connected via a cable. They also appreciate its remote compatibility, specifically mentioning its seamless syncing with Samsung TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds nice and easy to use. I experimented no problems with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung should be ashamed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even tell the difference between a standard and this one w a woofer? Lackluster and I do not use

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TroyBoy,

      We appreciate you taking a moment to review the Samsung HW-B400F Soundbar. Your feedback is very important to us as we continuously strive for best-in-class product and service.

      You can customize your audio settings directly from your soundbar remote for the listening experience you prefer:

      Press the SOUND MODE button to choose your preferred sound effect, such as SURROUND SOUND or STANDARD.

      Use the TONE CONTROL button to adjust treble or bass levels. Select TREBLE or BASS, then use the Up/Down buttons to adjust from -6 to +6.

      For more precise sound customization, press and hold the SOUND CONTROL button for about 5 seconds while in STANDARD mode. You can then fine-tune individual frequency bands (150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz) using the Left/Right buttons, with each level adjustable from -6 to +6 using the Up/Down buttons.

      To adjust subwoofer volume, use the WOOFER button and toggle Up/Down to set the level between -6 and +6. Press down to return the subwoofer level to 0.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung