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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,059 reviews
  • Rated 5 out of 5 stars

    I love the design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The French door fridge on top and freezer on the bottom is ideal for us. Also the Hub is something we are utilizing!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Love my Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got this last week and every one just love this... this gave a very rich look to my home am sooo happy to use all the features llike TV mirroring, checking grocery list when I go for shopping, playing Pandora, watching youtube OMG just love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I lobe this refrigerator work great and have excelent space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a computer with many apps such as pandora and spotify. Also a lot of space to store food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double check

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double check the model you pay for is the one you want. I thought I bought the model with a better speaker and new model of tablet, after it was I stalled did I realize it was different than the floor model I saw and wanted then I learned what I am sharing with you. Newer model the speaker is visible where as the older model is beneath the door. The handle is the big tell sign. Check all the models if you want to sync everything. I bought a new Samsung tv to mirror but it couldn’t, only certain model could. Same as the sound bar, only certain model the app support though it’s Bluetooth. Fridge functions well and we do use the hub daily. Some functions not as easy to set up on hub if ios like the calendar.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Space

    Rated 1 out of 5 stars

    No more Samsung Products for me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a year the ice machine stop working. Water filter is not easy to find and change. Not enough space for big items like gallons of milk or juice. I don't really use the digital screen or camera. It was dumb of me to pay so much more for that. I should of picked a more simple style.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love what it can do for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now order grocery right from my refrigerator. Leave the kids a message. It such a beautiful appliance.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good refrigerator, had a few issues at first but Samsung sent a tech out to replace the mother which fixed the issue. Ice maker is a bit loud but not a big deal to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really love the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy for me to use, with the freezer drawers on the bottom and the two door refrigerator portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge. make sure you get geek squad to come out and set up. the "east connection" is not so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking awesome refrigerator! The multi-cooling system is amazing let alone all the family hub features.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Samsung Family Hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Family Hub = A smart refrigerator... Play music/check, sync to Ring/check, scan photos/check. About the only thing it can not do is actually cook the meal for you. One negative is the ice/water dispenser. It has a slow drip for a few minutes after use.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this connected smart fridge for about two years now and I still love being greeted with changing screens savers that change with the current weather, the music apps, the brief updates and the calendar that sincs with my iPhone calendar.. and it keeps my food cold..

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Cool Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge does it all! Well almost everything. Not only does it store food but it has a calendar, recipes, photo slide show, music and more. The fridge has so much room inside, and keeps food at the right temperatures. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use touch screen makes the family hub user friendly. The freezer holds a variety of shapes and sizes which is great when you have large or bulky items to freeze. The sliding shelf in the refrigerator is another nice feature when you hav tall items to place in there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Bit pricy. Make sure of dimensions. Hub app can be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was in wonderful quality and the fridge was great ! I was very satisfied with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge in comparison to my 10 year old unit, the novelty of the screen wears of fast however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge from 3019

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is everything that you don’t need in a fridge, in a good way! I never considered myself a guy that needed the latest and greatest, but this fridge is probably the coolest thing around. Built in speaker for music, connects to WiFi for weather updates, you can even see the contents of your fridge on your phone! Do we need all these cool features? Absolutely not. But are they worth it? Absolutely! Seriously though, all in all the fridge and freezer aspect are as expected. I haven’t had any issues as far as mechanical things go. Best Buy was able to search competitors and price match to get me the lowest deal! We ended up walking away paying $2500 for it with delivery and installation. 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first refrigerator purchase and I am loving it! Bottom line, you get what you pay for.

    I would recommend this to a friend