Customer Ratings & Reviews
- Model:
- RF265BEAESR
- |
- SKU:
- 5728819
Customer reviews
Rating 4.4 out of 5 stars with 1059 reviews
(1,059 customer reviews)Rating by feature
- Storage Capacity3.3
Rating 3.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love the features not the non-sale pricetag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this at a promotional price (got it down to about $1700). There are numerous apps, but I hear that each unit is limited to two firmware updates. With that said apps come and go, so the functionality may eventually be limited. However, the apps it does have here and now are useful!! Grub hub, instacart, pandora, and the calander sync systems make this the center of attention in the kitchen!
I would recommend this to a friendBrand response from Samsung
Posted .Hey, Coopermark! We appreciate all the great things you've highlighted about your new Samsung refrigerator! It's a privilege to be a part of your home. ^Shifa
- Pros mentioned:Music player
Rated 5 out of 5 stars
Amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is a family favorite. Play music bring up recipes check for items and make lists!
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend - Pros mentioned:Smart features
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is beautiful and the home screen is amazing! Looks so good and has so many functions, notes, you can sink your calendars and leave notes, you dont have to open the fridge to look KJ inside. In fact you can use the screen view to look inside or from your phone If your not home. These are just a few functions. Compatible with iphone. No issues so far
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, milo. Samsung is excited to hear that you're loving all the features of this family refrigerator. Thank you for sharing your experience with us! ^Lo
- Pros mentioned:Family hub, Spacious
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of space, flexible layout in side. Family HUB is another toy for a whole family
I would recommend this to a friend Rated 5 out of 5 stars
Love this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can put my grocery list on my computer and find it on my phone. The sound quality is good on it, too, for when I am listening to music on it in my kitchen.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Love my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new purchase. It provides me with updates and also informs me when some of my food items are expiring. I can send a shopping list from refrigerator to my phone: I can also see the items from my refrigerator while away from home. The ring app on the refrigerator is a big hit as well. I’m overall impressed with this purchase. My husband is in the refrigerator more than I am lately.
I would recommend this to a friend- Pros mentioned:Screen
Rated 5 out of 5 stars
Perfect kitchen addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are SO happy with this fridge! It has a very functional interior space, the freezer holds a lot of food and allows us to store our meats, frozen meals, and desserts easily! The touch screen on the front is also very nice to have. We love using it to play music in the kitchen while we cook and display our recipes, as well as to track our groceries and have an ongoing digital grocery list!
I would recommend this to a friend Rated 5 out of 5 stars
TV on Fridge - We used to have one back in 1980s:)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always Dreamt of having TV on a Fridge. Samsung finally made it. back in 1980s we had our Tv on top of our Fridge. Kudos samsung for bringing those memories back.
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
No Complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it for a short period and no complaints so far. I don't have a Samsung TV so I haven't tried the TV mirroring, but listening to radio works (I tried for the first 2 days and not again). Its interesting to have access to recipes and the digital memo board is a nice touch. Its also more spacious than i thought.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend - Pros mentioned:Music player
Rated 5 out of 5 stars
Great looks, many compliments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Were love this fridge. My husband and I love to show it off when people come over. My favorite feature is using it topull up recipes. Every time I step in front of it the fridge lights up and I can see the next steps without using my greasy fingers to swipe a screen. Music is great, pictures and whiteboard are fun, and it's handy being able to see what's inside the fridge when I'm out.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend - Pros mentioned:Music player
Rated 5 out of 5 stars
It’s really easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has a lot of features. Many of them revolve around ease of purchasing, like food shopping. Or finding things on tasty or Pinterest. I don’t have a compatible tv to watch on my fridge. But I think I would opt not to have that available. Music is good too. Remember to take all the plastic protection off before you think you scratched it like I did lol
I would recommend this to a friend - Pros mentioned:Family hub
Rated 5 out of 5 stars
Happy wife happy life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The family hub refrigerators are truly awsome, honestly i was always the person who said i would never buy a refrigerator like that... but my wife and daughter wanted this refrigerator so bad, so i purchased it and i think that was an awsome choice. Its awsome.
I would recommend this to a friend - Pros mentioned:Smart features, Spacious
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really spacious and very smart appliance that makes life easy.
I would recommend this to a friend - Pros mentioned:Screen
Rated 4 out of 5 stars
Not bad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews on this product, I had second thoughts on purchasing. So far no issues tho it might be a bit to early to make a fair assessment on this product. My granddaughter mess around with the screen and apps provided with frig. It’s been only 2 weeks in full operation mode.
I would recommend this to a friend - Pros mentioned:Family hub
Rated 4 out of 5 stars
Satisfied with the Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.happy with the purchase :-) This fridge is really smart! I love the family hub feature and how it incorporates communication to all areas of our home. Pros - family hub, fast cool, lots of freezer space. Cons - the door with the ice maker has really small shelves.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, We were looking for appliances package for our new home and came across Best buy 30% off on Samsung appliances. Bundled Refrigerator, Microwave, Gas Stove and dishwasher for a decent price. The Refrigerator is really good with so many awesome features. Happy with our purchase. Thanks, Surya
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator and Great Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our refrigerator on sale almost a month before moving in our new home. We were able to change the delivery date several times due to a uncertain closing date on our new home. The delivery went very smooth and the guys making the delivery were very professional. The refrigerator worked great and the touchscreen is so cool. About 10 days in, the freezer started acting up and was not keeping things cold. On the 14th day, we went to Best Buy to tell them our issue. Without hesitation, they set up a pick up and delivery of a new refrigerator. We have had the new refrigerator for about a week now and all is working great. We are very happy with the purchase and the great customer service that the Best Buy employees provided. Fingers crossed that our new refrigerator works better than the last one. Other than the freezer issue, a fun refrigerator to add to any household.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that you've had an awesome experience and are pleased with your refrigerator. ^Lo
Rated 4 out of 5 stars
A great fridge, but be advised...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge as a gift for the wife for Christmas. It is the lower end of the Family Hub-equipped refrigerators, but has most of the features of any mid-priced French door model. Very well illuminated inside, the in-door water dispenser fills all our water bottles very quickly, and despite the issues that some have said about the lack of ice it produces - we have two very involved athletes in our family who take water/ice to every practice, and no issues whatsoever. Beware, though - as nice as the black stainless looks, it scratches VERY easily. Forget putting magnets (which do actually work on all surfaces of the unit) on the doors unless they're the uber weak ones that are flat and used as advertisements. I'm hoping that Samsung has some sort of material owners can purchase that will fill in scratches.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend- Pros mentioned:Family hub, Spacious
Rated 5 out of 5 stars
Love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, and all the compartments it has. Love the family hub!!!
I would recommend this to a friend - Pros mentioned:Family hub
Rated 5 out of 5 stars
Was reluctant, but it was worth every dollar!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be honest when my wife came to me and said she wanted this $2500 fridge with the family hub built in my first thought was.....Why do we need a built in Ipad when we already have 3 in the house. But what wifey wants wifey gets so we got it. I have to say what I thought was going to be a little over the top turned out to be a pretty cool fridge.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend





















