Customer Ratings & Reviews
- Model:
- NX58K7850SG
- SKU:
- 4892508
Rating by feature
- Performance
Rating 2.9 out of 5 stars
- Ease of Cleaning
Rating 3.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the oven's configuration, particularly the split oven design, and its overall performance. They also appreciate its ease of use, smart features including internet access, and the fingerprint-resistant finish which makes it easy to clean.
This summary was generated by AI based on customer reviews.
Nice Gas Range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Able to cook food fast and conveniently.
I would recommend this to a friendFantastic Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 2 in 1 convection range. There isn't anything this beast can't handle.
I would recommend this to a friendLove my stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look love the way the stove cooks. Confection is the way to go.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a awesome stove burners are great love the griddle and wok options
I would recommend this to a friendGreat stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the dual ovens and so far it I still just great
I would recommend this to a friendGreat Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just learning all the options on this unit So far so good! Love the High BTU burner cooks really fast.
I would recommend this to a friendStove top works great, oven stinks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven worked fine for the first 15 months. The top oven was great for small quantities. BUT now the oven will not come up to temperature. Baking is impossible unless you bake items for twice as long and then the quality isn't what it should be. The same thing happens in the bottom oven or when I use it as one large oven. I am very disappointed in this oven. Samsung only gave me the run around. The Geek Squad is coming and I can only hope they will fix it. This range cost a lot of money and it is NOT worth it. DO NOT BUY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello dianne,
Thank you for bringing this to our attention. We appreciate you letting us know that the oven in your Samsung range will not come up to temperature. We apologize for the inconvenience this has caused you, especially with customer support. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to the troubleshooting guide you can try when the oven in your Samsung range has temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
The link below contains information about calibrating your oven's temperature.
https://www.samsung.com/us/support/answer/ANS00049012/
You may visit our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/NX58K7850SG/AA
For further assistance, do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144466446
-Angelica
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working well after delivery of the unit. A little dent but maneagable
I would recommend this to a frienddual stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the oven on the stove.because I can used one if any one only.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking for a stove for quite some time now. We came across this one and we knew it was for us.
I would recommend this to a friendGreat Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the one I've been waiting for.I like everything about it, even the little red dots on the knobs.
I would recommend this to a friendGreat stove for new home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooking is fast They have multiple burners that give even amount of heat when cooking
I would recommend this to a friendAmazing product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product . Works good . Works as expected good quality.
I would recommend this to a friendSamsung Flex range
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the unit for two years. The convection fan has been having problems for 6 months. Last week one of the LED lights on the screen has gone dead. Two problems on a 2 year old range is a bit much. Good news though, the warranty is only a year. Wish we had spent the extra 15% to get the extended warranty. Won't make that mistake again. We don't even use the range that much. Disappointing for sure. Not happy with this unit at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Range. I would like to help if you are needing service. See link below:
https://www.samsung.com/us/support/service/locations/
Thank you for choosing Samsung. ^Brad
Bought for my wife she loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has used about a week at this time it is what she expected
I would recommend this to a friendTwo ovens are better than one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has worked great my only complaint is gas stove you can’t use remote start
I would recommend this to a friendIssues with Display Panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased January 2018. Works as it should however the display panel went out in July 2020 and it cost $291 to fix it as it was no longer under warranty. It seems it should have lasted longer considering the cost of this product.
I would recommend this to a friendGreat addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, but had to get knob locks because the stove turns on very easily. Looks amazing
I would recommend this to a friendNice Range
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional, love the wok burner, however, the duo oven is kind of gimmicky.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback, brutalbanana! Samsung values your opinions. ^Jecca
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Arrived a little later in the day than expected, but no problem. She loves it!
I would recommend this to a friend