Customer Ratings & Reviews
- Model:
- NX58K7850SG
- SKU:
- 4892508
Rating by feature
- Performance
Rating 2.9 out of 5 stars
- Ease of Cleaning
Rating 3.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the oven's configuration, particularly the split oven design, and its overall performance. They also appreciate its ease of use, smart features including internet access, and the fingerprint-resistant finish which makes it easy to clean.
This summary was generated by AI based on customer reviews.
perfect kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i enjoyed it a lot totally new kitchen with energy efficiency
I would recommend this to a friendExcellent Range w/ Flexibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent range with single/double oven option.
I would recommend this to a friendA whole new learning experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will continue to purchase Samsung products in the future.
I would recommend this to a friendI love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best investment. This stove makes me love cooking
I would recommend this to a friendBeautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove! It's beautiful and the flame is perfect
I would recommend this to a friendNow I enjoy cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed to have gas line tightened - then all was fine
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove.. it was everything i hoped it would be!!!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look as well as the way it cooks. great
I would recommend this to a friendgas is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung kitchen great stuff and looks great
I would recommend this to a friendOven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove have trouble with the double oven opening. Samsung does not have good customer service to help fix it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gamer, I am sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. We are here to help, please feel free to reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143085209) and it will help our team pull up your information. Thank you for choosing Samsung. ^Lena
A great cooking range oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a guy who loves to cook and bake, it is great.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saves you time and gas with its dual compartment.
I would recommend this to a friendlove my oven!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new oven! Everything turns out so evenly cooked.
I would recommend this to a friendI love my HP range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been baking up a storm. I love me new range
I would recommend this to a friendgreat gas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its great product save money on bills nice stove..
I would recommend this to a friendAwesome stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best stove I have owned to date.
I would recommend this to a friendA little difficult
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, convection didn’t work bottom rack slides out very quickly. Bottom rack is thick on sides making it very easy to get burned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you could be experiencing issues with your new Samsung Range. I would love the opportunity to chat and find a resolution. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142508408. We thank you for being a part of the Samsung family. ^Brad
i do not line stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt meet my expectations i like my other stove better my father purchased this waiting for my fiance' to use it to cook something on it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi vartez,
We appreciate you giving us a review on the Samsung range. Thank you for giving us honest feedback about the range. Right now, we are continuously working to improve our Samsung products.
If you have inquiries or need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144427373
^Rainly
Wouldn’t buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t regulate temperature well. Takes a long time to preheat Poor service from Best Buy when had an issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback, Janice. Thanks for letting us know about your experience. ^Jecca
Large middle burner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The larger middle burner doesn't get hot like I thought it would. It is more of a warming plate.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Raych,
Thank you for reaching out to us. We are glad to know that you are using Samsung products. We apologize for the inconvenience of the burner doesn't get hot. Don't worry will surely notate your experience about this matter for a better service and products in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=Range&referrerPageUrl=https://www.samsung.com/us/support/
Flame issues on Samsung gas cooktop or range:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
You may check this link for future reference to reduce unnecessary repairs over the range lifetime.
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NX58K7850SG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144768636
Thank you for choosing Samsung. Have a great day.
-Trisha-