Customer Ratings & Reviews

In all honesty the two zones are a great idea but just impractical. The upper door mechanism is flimsy and the hinge came off 2 days after installation. Having been stuck with this while we await its replacement I just cannot really say the split ovens are good. The upper oven burns items on its bake setting because it still if it's the broiler for heat

Knobs on the controls started getting loose and breaking with in 1 1/2 years. At 3years 2 months oven started to get error code and turn off. Now it will hardly work at all even if you unplug it and plug it back in. Support says the Main board or the touch control board is bad or both.

twin oven is great idea, except oven doesnt work with divider out.

We have owned this for 5 years - Read This Review: I highly DO NOT recommend this oven. We have had the digital control panel go out 4 times (each time replaced with entirely new components between the display itself and the motherboard). This is very concerning because the symptoms differed. Sometimes the panel and display would both not work, or sometimes just the display wouldn't work, and one wouldn't know if the oven was still on or had truly turned off (significant safety concern). Some times the display would freeze on one time and not move, including if you press any buttons - Bottom Line - Constant failures rendering the oven useless. We also had the top oven portion stop working.

Have had fore in the top oven which immediately shuts off right after showing up on the digital display as error. Best Buy has forwarded the issue to Samsung. They said they cancelled the appointment due to no availability of part, although we didn't receive any message. Still waiting during holidays.

Disappointed in how the "double-oven" aspect of this range works. Unfortunately the broiler kicks on to keep the top portion warm and burns everything very quickly. I've given up trying to figure it out and removed the middle divider. Have also had issues with the oven door getting stuck and currently can only open the top portion of the oven. Online searching shows this is a common issue but none of the online solutions worked to fix it. After taking door apart found the upper latch seems to be the problem, is a $80 part that I hope fixes the issue. I bought a whole suite of Samsung appliances and am very disappointed in all of them. I won't buy Samsung again nor will I buy from Best Buy.

The top does not heat on the bottom. Don't like it. Regret for buying it

I am thrilled with this oven as I thought I would be. The shelves are not as flexible as I thought.

Best stove I have ever owned. Love that the oven cans be split into 2 smaller ovems.

Bought this back in May, 2020 and things were going great. After a couple weeks, we started experiencing intermittent shutoff of oven when cooking time was set. This has slowly gotten worse to the point where it is every day. I am calling Best Buy about it since it is frustrating to not be able to use the cooking time function like we did when we first got it. Our other Samsung stove had the feature with no issues, which is why we bought this one figuring it would be as reliable. Something is definitely off about this stove.

We ordered the wrong one so we exchanged this for the built in but it was a good match with the set

The stove heats up quick. Water boils pretty quick. The oven tends to be too hot. The oven can be set at 375. The food cooks too fast on the exterior. So it burns while center of the food remains uncooked. We looked up how to recalibrate the oven. Samsung doesn’t make it easy.

We love the oven. With the double ovens makes for efficiency when baking

I’m still trying not sure it’s very different as my GE range

haven't had the time to even use this product, due to still moving

3 months - 7 trips to repair. Finally Best Buy agrees to replacement. Part of display graphics went out and when they came out to replace the display. most of the buttons would not work consistently. I also recently had a Samsung Refrigerator that also had to be replaced under warranty. 5 trips over a year for ice maker freezing up. I also own a Samsung Microwave that constantly has the filter falling out.

I bought it like 2 weeks ago and the technician just left today he said the main board and wire harness are not working need to be replaced or exchange I can’t bake or broil since I got it.

I really wanted to love this stove, but it has been nothing but problems. If you use the two-oven option, it burns your food (you basically have to relearn to cook if you use this option). EVERY knob on this stove has broken twice in less than 2 years and we are constantly getting an error code (CF-0) and the oven stops working. Awful!

4 years later the oven caught fire while preheating. Thank goodness I was nearby and was able to extinguish the large flames without having to call the fire dept. Samsung does not stand behind any of their products. I have a Samsung microwave and fridge that also have problems that many other people have had. Stay far away from their garbage.

Samsung is horrible to deal with. The knobs on the gas range are literally falling apart and it’s less than two years old. I called them and they said it’s cosmetic and poor maintenance. Wow. They basically said it’s my fault. So. Don’t use the range. Just look at it because if you use it then it will fall apart. Never again.