Customer Ratings & Reviews
- Model:
- NX58K7850SG
- |
- SKU:
- 4892508
Customer reviews
Rating 4.4 out of 5 stars with 623 reviews
(623 customer reviews)Rating by feature
- Performance2.9
Rating 2.9 out of 5 stars
- Ease of Cleaning3.1
Rating 3.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the oven's configuration, particularly the split oven design, and its overall performance. They also appreciate its ease of use, smart features including internet access, and the fingerprint-resistant finish which makes it easy to clean.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oven configuration
Rated 3 out of 5 stars
Great, but the black coating is peeling!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bad: The top left corner of the knob plate has begun to lose the black stainless steel plating. Also the Samsung labels have deteriorated and are peeling away the black stainless steel plating. The upper broil section doesn't work all that well, but the lower works great. The Good: The dual zones are great, and the bottom slider is great for heavy duty cooking, such as Turkey day! The convection works well and functions as we desired. Overall, we are mostly happy with the product, but have had issues with other items in our Samsung packaged kitchen that have left a sour taste overall. Definitely going back to LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good Afternoon C7Rich! Thank you for your feedback regarding your Range ^Nic
Rated 5 out of 5 stars
Beautiful oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used our new oven a few times now. It’s a lot different than our old oven so cooking times are a tad different. (Our old oven was very old) but once we really get to baking it’ll be great. The griddle is the best and the extra storage underneath is perfect.
I would recommend this to a friendRated 5 out of 5 stars
Awesome double oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking to purchase a double oven and was uncertain because of the two smaller doors. This model has the option of opening only the top door or opening the entire door. Also having the lower rack on roller bearings made it easy to remove a 12 pound ham during recent holiday.
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say right now is that it looks beautiful in my kitchen. I am still trying to figure out everything as the books included didn’t break down what the stove can do and what each button means.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Enjoying baking again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of my new Samsung range with double oven. Learning how to use the convection feature of this stove. I am still getting used to all the features but I have no regrets purchasing this model. Stove top is easy to clean and I love the different size burners. Have not used the griddle feature yet.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice stove but could be even better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove was slightly damaged on receiving. Heat shield in back had large dent which did not affect function. Botton drawer was a little off kilter and Geek squad repair was able to mostly fix so it was not too noticeable. The 2 oven compartments are small, can not really use more than one shelf in upper or lower unless baking something thin like cookies. Love the shelf glide on the one rack for lower oven. Like the option to take out divider and use whole oven. It is not easy to keep the top clean, if use just soap and water it does not come out shiny and black, need to use a range cleaner/degreaser. Also any spills on the burner and burner grates seem to leave a stain no matter what it is. Have not had long so still getting used to it but cooks well.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Just what she wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It is early but so far it is exactly what my wife wanted and is thrilled with the options and ease of use. My wife did a ton of research on different options and decided to go with this due to price, options and other reviews.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little getting used to, but it works great. The guys were friendly and did a great install. Would have been nice if they could have showed me some features but don't know that they are really equipped to do that.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback with us, Jaxsrose. ^Lo
- Pros mentioned:Oven configuration
Rated 5 out of 5 stars
Love this oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so functional and gives a small kitchen a lot of functionality. It has higher BTU than most ultra-high-end ranges. Really love the speed the front burner boils water. Great utility with the split oven or take the divider out and and use the entire space.
I would recommend this to a friend Rated 5 out of 5 stars
Great gas stove and dual oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this stove. Two of the burners are large rings and heat up very fast. I love the wok ring burner. Since I usually cook smaller items the upper small oven is amazing. It heats up quickly and cooks evenly. I am very happy with this stove.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Oven configuration
Rated 3 out of 5 stars
Oven is just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected to be wowed for the price, but not so much. The oven does not heat to the temperature you set it for, i.e., in order to get it to heat to 350 I have to set it at 400. I thought it might be a calibration issue, however, I now thinking it might be a design flaw. Nice thought designing a two-in-one oven, however, I think it's back to the drawing board Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi pj59,
We appreciate you taking the time to leave us a review on your Samsung Range. We apologize for the inconvenience of having a problem with the temperature of your oven.
To help you with this, I will provide you with a link that indicates an article about the temperature of the oven.
Here's a link: https://www.samsung.com/us/support/answer/ANS00062367/.
Also, you can check this link to calibrate your oven's temperature.
Here's a link: https://www.samsung.com/us/support/answer/ANS00049012/.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/NX58K7850SG/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144382349
^Rainly
Rated 1 out of 5 stars
From the start a poor performer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst oven I have ever purchased. After one year: The clock LCD failed The top oven convection fan failed Thermostat in both ovens was off by 15-20 degrees Control knobs peeling Samsung makes great TVs, but their appliances are lacking behind the competitors and just don’t last.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having issues with your temperature in your Samsung Range. Remember if you are only using one oven to remove the divider and use the whole oven. I have some helpful information to help understand the temperature of your oven. See link below:
https://www.samsung.com/us/support/answer/ANS00049012/
Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Awesome stove for those that like cooking with gas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy cooking on this stove. I use the top oven the most often but they both come in handy. The high btu burner really makes a difference when needing to boil something. Haven't used the grill yet but I am sure I will.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
We love our stove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our stove, it's nice to be able to have the choice between a duel oven or one big oven. The Confection feature is really nice to have in such a large oven. We cooked pies in the upper oven while a 16 lb. turkey cooked in the lower oven for Christmas.
I would recommend this to a friendRated 5 out of 5 stars
Duo Flex is a great idea
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Flex Duo option with the divider panel is a neat idea. The oven heats up fairly fast and the 2 convection oven's are a plus. We have used the center griddle as well. So far everything is working great!
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Stove for any level cook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.his range has every thing I need I'm perplexed how it can have two temps. in one oven the design is elegant it has five burners and I ve been using the center griddle more than I though I would and the wok grate fits perfectly I give this one two thumbs up.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Oven configuration
Rated 4 out of 5 stars
Dual Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The top oven is great. I only wish it had the bake setting for top not just convection. Great for parties too with the dual temperature.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have wanted a double oven for years, and absolutely love the Samsung! Have also made lots of use of the griddle, and the wok ring is a great feature as well.
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this oven!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted to have a double oven, and this one did not disappoint! I love the ability to make it one big oven as well as two separate ovens. It cooks your meal evenly and true to instructions. I also love the ability to use the griddle on the stove!
This review is from Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good stove overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove overall, didn’t test the stove yet, but wish the door would have had two handles so I can open whichever one in case I need to bake two dif things.
I would recommend this to a friend



















