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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,144 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Fantastic Red Chrome Book!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update my laptop and I was very impressed with the new red Chrome Books! The salesmen were very knowledgeable, which I appreciated. Best Buy had affordable pricing options and I was happy that I qualified for the Best Buy Citi Credit Card. I’m a happy customer for life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new chrome book its just like my android phone that makes it a lot less complicated

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, works well. Easy to use. Was able to transfer all my files with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The venting is underneath. If gets hot easily. Other than that it is good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Chrome OS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is amazing and has power but with chrome os you are limited to soo many applications so i had to return and get something different unfortunately. And it dies within 3-4 hours. :/

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Good but not Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing as a student it does lack a lot of features like all the office apps

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Issue with UFS dive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very nice. But there is one issue . It advertises that it can use the UFS sd card which is high performance. But I found the computer does not recognize it. I even sent it to Samsung to check it out along with the UFS card but they sent it back after a week saying everything is fine. But I am still not able to use the UFS card. Apart from this the computer is very nice

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Samsung Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very speedy device but the battery life isn’t as great as I would’ve liked

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent chrome book. I bought it fir my 6 year old for school (distance learning). It was so much easier for her to complete her assignments using the touch screen and stylus. It charges quickly and the screen quality it excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not good for Productivity if you rely on MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the most beautiful Chromebook ever. The 4k resolution was great watching 4k content, the general resolution was sharp. It was lightweight, started up in seconds, just loved it. However, I couldn't utilize my MS One-drive and it made productivity difficult. I returned it for a Macbook Air. Chromebooks are just not quite there yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Chromebook. Fast and easy to use like my other Samsung Chromebook.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The battery doesn't last long but overall, the best purchase ever!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gorgeous laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visuals are good but the battery life leaves much to be desired. Overall a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chromebook the screen is stunning the red color is so eye catching the build is on point everything is wonderful i m at home often so i keep it plugged in if i could give it 10 stars i would!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality screen I've ever had on a laptop or any tablet/mobile device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy only thing is battery life sucks other than that love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Touch Screen and Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fun color! We bought it because the price was incredible. One of our kids needs a touch screen because he cannot read, even though he is in middle school. Highly recommend for those kiddos who need a touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend this laptop for anybody who needs to get work done, resolution is super good wish it had better battery life though

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great little Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome little machine. It battery life challenged, but if you're using this connected most of the time it's no issue. I usually get 4 hrs of battery life when I'm not plugged in. Still this is a awesome little chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Diamond

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works in pretty great condition and I love how lightweight it feels. The data holds ALOT for me. I love it. I use it for schoolwork and my job. the only thing is the mic is kind of low and the camera is very dim during the day and night. I just use a light on the side when I'm on a video call.

    I would recommend this to a friend