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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,144 reviews
  • Rated 3 out of 5 stars

    displeased Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Samsung GalaxyChromebook itself is a great 2 in 1 convertible laptop I absolutely love the item however this particular item was an open box and absolutely terrible. it had much more damage to the outside then what was described it was laggy froze up and the print reader barley worked. whoever had this laptop last ran it through the ground before returning it and Best Buy just sent it off to the next person.I was actually pretty unhappy about that and I was extremely dissatisfied by the fact that I've never been in Best Buy before I was super excited I expected cheery happy people to come help me and help me decide what I want good customer servicethat someone like me needs I'm very indecisive and I have no idea what I'm looking forI pretty much looked at everything by myself because everybody was standing around I asked a few questions but nobody really tried to help me they just answered as

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Really good on arts and when u just want to relaxe and watch netflix outside to get some fresh air

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Most refined and powerful chromebook on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is excellent. Is every bit as sleek as my mac air and runs chrome. Big thumbs up, Samsung knocked this one out of the park.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love the colour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc chromebook is very easy to use its not limited to anything you can do your school and office work its very light easy to carry around i take it in my pocket book. Good battery life. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    the best so easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have only had it a few hours ,but i love it so easy to use. You can see the lighted keyboard good,the screen is simply beauitful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coming back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Chromebook what's great I fell in love with it it had so many great function with absolutely great quality only it wasn't what I was looking for I needed a laptop I ordered the wrong thing but I am more than sure that later on I will come back and get it again thank you have a great day Merry Christmas and Happy New year.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing laptop just wish it didnt get to hot. But other than that it's amazing and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Great convertible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked it up at a great price ( $340 openbox.) Amazing deal for a touchscreen ChromeOS device with i5 processor that can run Android and Linux with a stylus.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is amazing. It’s fast, it’s small, reliable, and it just looks so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing style!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had much time with it yet, but overall great! The one problem I'm facing is running apps on the device and I'm not sure if its samsung or the OS from google. Some of them like Facebook messenger, facebook, and google drive apps not working and or crashing. So I deleted the apps and just using those off the google chrome browser.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent for school work and presentation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for school work and presentation. Great picture quality on screen,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook, very reliable love the touch screen and that I can fold it. It also comes with a a pen.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Touchpad

    Rated 1 out of 5 stars

    Poorly made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very exited to get this. It lasted in my house for about 24hrs Before I returned it. The hinge was not well made. The screen felt flimsy. The keyboard is very hard to type on, keys are too shallow. The pen is a cool feature as it has its own place internally but ultimately not worth it for me. Yes it looks nice but not worth the price. I took my older chrome book out and am still using it. Save your money and look at a different model. They took a good shot but missed the target.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My red samie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would of been PERFECT with a slightly better quality of camera but cant complain because it gave me everything I looked for in a chromebook. Its light and I Loved the design and quality of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my wife.she loves it ,lightweight, fast,great battery life,I think I might return and purchase one more fore my daughter. Thanks for have a great product and easy service .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good use coming from a college student

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this product is a great value for the price! I needed a computer quickly to finish my college semester, and I didn’t want to spend a lot of money. This device got the job done. The flip screen and stylus are incredibly helpful for taking notes online — a real game changer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The original Galaxy Chromebook is the biz no doubt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the newer Galaxy Chromebook 2 I is about. I specifically choose this one due to its all s around higher specs. Not if Android and Chrome OS behind more compatible so I can use Samsung internet browser, not just extensions. I'll be good to go. But enjoying my Chromebook tremendously

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice computer the design is gorgeously amazing. the details and the red color is cool. 4k for viewing is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great little tablet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great little laptop/tablet. Loved everything about it except the battery life. It is a 4k display and it was awesome but it takes its toll on the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Ultimately satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and shiek..able to bring anywhere and utilize for work and play. Grat pacifer for my grandchild

    I would recommend this to a friend