Customer Ratings & Reviews

Im new to laptops and learning how to and im loveing every moment my fingers as well as my eyes i am so imprwssed. samsung has done it again for me and Best Buy we're the ones to be there when i was makeing this personal decision. Thank you and im a returning customer for sure.

Great Chromebook it works perfect for my school homework, I can listen to music, nice speakers, nice resolution I love it

We bought this for our daughter and she absolutely loves it! She's in 8th grade and the Best Buy representative said it should last until college! What a relief knowing this is the last laptop to buy before college! And I use it and it has everything anyone needs in a laptop/tablet!!!

Gorgeous screen, the problem I found is the keyboard is so hard to read in certain conditions.

Purchased this chromebook to work from home. After making a few adjustments and reducing the brightness it got me thinking of how amazing chromebooks can be.

Bought it for the beautiful color to use as a backup in addition to my regular laptop

Wish I'd not wasted my money. I've had it barely 7 months and the trackpad has completely stopped working. When I exchanged for this one, the sales guy took my geek squad protection off so now I'm stuck with a dud laptop. Constantly crashing, stylus is so tiny. Like it was made for a child. Would not purchase this again or recommend to anyone for that matter. Battery life is abysmal. It's kind of fast and the screen resolution is great. Those are the only good things about this.

So far so good love the picture quailty As for battery life its fine for what i need It for

Fast reliable clarity is awsome. No hdmi cord plug in . Have trouble with blue tooth

It’s slim, light, amazing display, decent battery life and fast exactly what I needed. So far I haven’t come across anything I don’t like about it.

U never go wrong buying this laptop.if u are person like me that sit on pc for hours ,then this is one of the best laps out there .Anyway i have always being lover of SAMSUNG Products.

Love the flexibility of this laptop/tablet. Beautiful red color.. I just hate the new office 365. I also don't like that it only has C ports, not the usual USB so I had to buy an adapter. Super upset that they canceled out my warranty and couldn't give me an answer as to why and refused to let me get it even after THEY made a mistake.

Seems to work as should....wish there was a protective casing for it, because it is super thin.

So far has been good purchase. Downside, no backlit keyboard.

My cup of water spilled on it and it’s still working great after letting it air dry Highly recommend. As well works great for as a mobile computer.

I bought this chromebook for work only. I only use it for Google meets & checking emails. It does its job. What I really loved about it is how thin it was. It can easily fit into my backpack and purse. Another great feature is how it folds into a tablet. The pen is awesome, too.

Battery life is good for what i need it for, but I do find that if I use it for extended periods of time it will start to lag. Pretty good device overall though

None of the major streaming services will allow anything over 1080p, most were only 480. YouTube in 4k was nice. I was willing to be ok with this annoyance, hoping chrome os or the other services would come around eventually and I could download Netflix videos for offline viewing above 480p. The deal breaker was this morning, I was streaming youtube (4k), checking email, browsing and using youtube music (w/video), not all at once but continuous. After 1 hour, I was down to 67% battery life. I don't know how anyone could get 3 hours out of this, my ipad pro, galaxy note 10+ and surface pro last much longer doing the same stuff, with 3 different operating systems that support full HD or better, and some form of HDR. I returned it immediately after 1 day. It's a shame, the look, feel and finish of it was wonderful. None of that matters when it's held back by the limitations of the operating system and the lack of support. If the providers would take advantage of the hardware some of these chromebooks can handle I would have been ok leaving this plugged in most of the time. For this much money though, it's not worth it.

Poor hardware..to thin and flimsy ..not very impressed..the keyboard flipped over is obnoxious as it locks and unlocked if you accidentally touch the button while its bent back. Battery life is very short..the stylus is great..beautiful red and charger is quick charge

As much as I love Google chrome OS and Samsung products I had to return this beautiful Chromebook because it kept having an issue with chrome OS crashing. May have just been a defective Chromebook. When it worked, it was awesome! I'll get another one just not right now.