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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,144 reviews
  • Rated 5 out of 5 stars

    Love This Galaxybook!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Galaxybook. In fact I loved it so much that I bought my husband the matching silver one! Worth the money, it's a amazing samsung device as usual.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great just the finger print unlock works when it wants to and the touchpad gets glitchy every so often. Other than that its a great laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Touchpad

    Rated 2 out of 5 stars

    fatal flaw

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really nice machine and I enjoyed it while I had it, but so many of them have track pad issues. Within a week my track pad would work for 5 minutes and then bug out. I had to restart and it would happen again within 5 minutes. Before you buy this machine make sure to research the issue. Also, battery life was bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great hardware. Not so good battery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hardware with a cost. Hardware is incredible. OLED screen is the best I've ever seen. However, with limited battery I'm getting 4 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a high speed chrome book this is the best choice. The 4K is outstanding. I love watching movies with this laptop and the sound is great. Worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. Couldn’t be happier! It a great computer for school, art projects, and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chromebook. It was a little difficult to navigate at 1st since i've always used a standard laptop but once I got used to it and it's features I cannot complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for a student! My kiddos have enjoyed it. And it was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal! I bought this for my sister who loves to write. She loves this laptop 2 in 1. It's light and her favorite color. The features are awesome!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.. samsung forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my chromebook. It does exactly what i need it to do for leisure and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 13.3" Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and responsive Chromebook. It has all the necessary applications to perform just about any task.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The BEST chromebook so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many reviews have stated - yes, the battery is lackluster. This is due to the fact that it is using Samsung's own proprietary 4k AMOLED tech (The best out in terms of display), as well as, a powerful U-series intel i5 processor with no active cooling. That said, this thing is not only beautiful to look at but everything runs super fast and smooth! I switched from Windows and MacOS about three years ago and have never looked back - seriously. ChromeOS is bar none the most stable and secure operating system out there - with no maintenance required on your part. You can't say the same about the other two. And for those that say it's too limited, it's actually matured a lot. You can now run Android and even Linux apps. However, if you REALLY need to or want to use a Windows app, you can simply use Paperspace. I personally use it for the thinkorswim trading app. It is a cloud desktop that runs through the browser and only costs $5/month and $0.10/hr during use. I like using it since it further embraces the cloud-centric vision of ChromeOS. Again, this is only for when you absolutely NEED a windows app. Other than that, there really is no reason to not make the switch. I took one star out due to lackluster battery performance but if you can live with that (best I could do was 6hrs), then you will love this device!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    fantastic chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best chromebook i have ever bought fast as hell the display is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice, very clear camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my Excellent chrome book! I like the touchscreen, bright color red, something different. The quality of Samsung, all of it’s high technology, it comes with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it works perfect. Its easy and like the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ni

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, and looks great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Samsung Galaxy Chrome Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product pur gased for my daughters university work. Versatile and reliae laptop with 4K touchscreen and 360 pivoting screen Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want style with your chromebook, this is definitely up your alley. Unfortunately, I was looking for more power and advanced features. It's definitely the best of the best when it comes to a chromebook.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Like buying a sports car with a governor

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Chromebook is a bewildering device. On the one hand, it is beautifully designed and engineered. It is as thin as a smartphone. They keyboard is a pleasure to type on. The 4K OLED touchscreen is jaw-dropping. With a quad core/eight-thread Intel 10th generation i5 CPU coupled with 8GB of RAM, there is ample computing horsepower on tap. But... On tap for what, though, exactly? You still end up running ChromeOS, which is very fast and very good for light tasks, which happen to be the ONLY tasks you can actually do with ChromeOS. You're limited it what a Chromebook can do, so while the i5 has vastly more power than the low end CPUs that typically end up in Chromebooks that go for 75% less, I'm not sure it has that much more to do. So while the Chromebook is lightning fast for everything you do, that's not a real difference here, because all Chromebooks feel very snappy for web browsing, Google Docs, etc. There are some elements here to mitigate that here. First, since this has a touch screen and can fold over 360 degrees into a tablet mode, there is support for the Android Play Store and its apps. Not every app will work, but it does expand the possibilities. Likewise, for the niche of people who would use it, there is a Linux mode designed for software development work. While this is a foldable 360 degree convertible device, I suspect most people will use it 90% of the time or more in laptop mode. And I am happy to say that Samsung has designed a fine keyboard to type on. The trackpad is also solid. As previously noted, it's very fast, with a 256GB SSD, which is way more storage space than is typically provided in a Chromebook. You can also expand via micro-SD card. But if you've used a Chromebook before, I don't think you're going to experience a vast gulf in typical snappiness. The OLED screen is gorgeous, with perfect contrast, good brightness, and saturated (maybe too saturated) colors. On 3 sides, it has tiny bezels that are almost non-existent. The bottom bezel is enormous though. The screen is a 16:9 ratio, which I tend to think of as too short for productivity and I prefer 16:10 or 3:2. But 16:9 is of course perfect for *consumption* since modern HD shows and movies use that format. The pen works well for sketching and note-taking and tucks away easily into a port on the side. In my limited experience with it, I did not find it to have any lag when drawing/writing. The included fingerprint reader is a nice touch and was very easy to set up. It's very fast as well. This device can get hot. I'm positive it's fan-less given the silent operation and thin chassis. But after a 45 minute Zoom conference call, the bottom where the ventilation is was uncomfortably hot to the touch. The charger is large than I would have expected. There are two USB-C ports (one on each side) and the device uses one of the ports for charging. Charging is a little slower than I would have liked. Which leads us to perhaps the biggest knock on this device... Battery life. That i5 CPU and big bright 4K screen come at a very significant cost in battery life. You'll definitely want to turn down brightness to coax more time out of the battery charge. Those of you used to Chromebooks that sip power and get 8 to 10 hours out of charge are likely not going to find that here. Just typing with a web browser open and at max brightness, Chrome is reporting 87% battery left and just under 3.5 hours of use left. That's be overall about 4-5 hours on a charge, which seems about right. Not terrible by any means, but far less than what is often common among Chromebooks. To recap my original point: it's a bewildering device. The build quality is top-notch. The specs are class-leading. Yet you're saddled with a limited OS, and in some ways, those high end specs negate some of the positives of having such a limited OS (battery life). It's a bit like buying a Ferrari Laferrari just to do your grocery runs. I found myself at times wishing I could put Windows on it, because with these specs, it'd still fly and yet be able to do so much more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for Church services. This is a fantastic picture. Also, use it for YouTube and Zoom meetings.

    I would recommend this to a friend