Customer Ratings & Reviews

Excellent buy!!!) Just bought another one for my daughter/ school at home via zoom meeting with her teachers, etc.. Good price too/ love the color too red!!)

This is a great device for sure. The size and weight is very nice. I would like it if the fluidity between my phone and this was better.

beautiful, fast. This is the best chromebook I have ever bought.

This chromebook was great until the trackpad stops working 5-10min after every time I restart the computer. This issue is irreparable and I have already tried all the problem solving guide samsung and google have instructed. Too bad this issue started occurring a month after my 1 year warranty.

Best lab top every! Very happy with the quality ,i love it more than humans

I wish I could say this is a great product but I just can't! It had everything I was looking for a great touch display, awesome convertible design and chrome os!! I bought it to replace my current acer windows laptop which is good but just overkill for my needs. The issue that seems to plague these according to numerous online reviews is overheating which ends up creating issues with the touchpad. A little while after using the chromebook it starts to get hot and the touch pad will stop working. You can turn off the laptop and let it cool off but once you turn it back on a few minutes of use the same overheating/track pad issue will return.

Easy to operate. Got a wireless mouse to make it even better.

It is a great chromebook deal, especially for someone who doesn’t want to spend a lot of money on buying a new computer/ laptop. I really like the design of it, how I didn’t have to spend a lot of time transferring my information and data into it since I just login into my gmail account and everything gets transferred into the chromebook.

Best chromebook under $500 bar none. Touchscreen is very responsive

Best price I could get for. Very useful for the price

Just what we needed. No more Windows. Yaay! Simple to operate for my 87 yr old mom. The touchscreen makes it so much easier for her.

I'm really frustrated. Using this for Zoom and Google Meets has been a failure. For whatever reason, the connectivity when on VC is terrible. I tested with other devices (ipad, macbook, windows pc) without any issue. My internet connection is 1tb/s from xfinity and I use wifi6 routers/mesh (netgear Orbis). I tried to reach out to Samsung customer support for assistance and have been on hold for hours without a response. Their chat function is the same - you just sit on hold waiting for someone to respond. A lot of people use chromebooks for their children's school - which is why I made this purchase. Completely useless given the poor wifi, which seems like a HW issue that I cannot resolve.

This Samsung Chromebook is a Great Upgrade from the Standard Laptops I owned in the past! Using it now!!!

Screen is unreal fantastic impressive speed is great the only con is battery life but with fee updates is now more acceptable

I brought this Chromebook because it was much easier to download apps than on my Surface pro. Now I can watch movies in 4k and loads of streaming.

Works perfect for my needs. Great price for all the gadgets.

Love it. It does everything I need it to do plus more

This laptop has lots of good features. I like the fact that it has touchscreen and able to rotate the screen and bend backward. Awesome product!

The ordering process was easy and I love the device. Thank you Best Buy.

Nothing to complain about. Works great and the 4k is amazing