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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,144 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After exhaustive research, I purchased the Galaxy Chromebook. So far no complaints. Screen quality, sound, keyboard, touch screen, battery life and camera are excellent. The 4k display does affect battery life, but it's well worth a little sacrifice. 300 dollars off sealed the deal for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of machine, very light pc, 4k Ultra HD touch-screen, fast, great screen, pen response fast. On the negatives: it gets too hot to have on your laps, the characters on the keyboard are not very visible, especially if you don't have 20/20 sight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice my granddaughter loves it. I wanted something easy to use. And yet Viv powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college student. He has completed a full semester with this chrome book. It looks great, feels premium, and works very well. The pen addition is also nice. Not only does he use this for school, but it is also used daily for movies, social media, and gaming. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and what it can do. Love that it has google play store. Does get hot af when running for long

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    So fast, it's on fire... literally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook has an extremely fast wireless card. If you have high bandwidth, this chromebook certainly takes advantage of it. Excellent display with both great keyboard response and touchpen. The only poor thing on this laptop is heat management. This chromebook gets so hot that it will either burn your skin if actually resting on your body or possibly result in a battery fire.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this chromebook is one of the best on amy computer. Not great battery life, but does everything you want a chromebook to do very well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Chromebook!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and a gorgeous screen. For some reason Samsung put a smaller battery in it compared to its new Windows laptop so you can't expect more than 4 hours on a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    My 1st Chrome Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts instantly and is ready to work as soon as you log on. No complaints from me about battery life but I'm probably not as demanding as others may be. Excellent screen clarity and decent audio. Very petite and light weight.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best screen on any portable device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook. It is a treat for the eyes when watching any type of media content. Speakers are decent although some content is barely audible. You should get a nice pair of earbuds to compliment this if you plan to use it as your main media consumption device. Battery life is a bit short but I'm always near a charger so it's a non-issue. This Chromebook can play portrait YouTube videos in 4K (which iPad can't and tab s6 is limited to 1440p). It's quite glorious to watch 4K YouTube videos on this thing. Chrome OS is still developing so we'll see what the future holds, but this is the best Chromebook on the market in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen quality

    Rated 5 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to use, the 4K display is awesome very rich colors and depth OLED deep deep deep Blacks. No keyboard back lighting, the windows 10 verison has it, but no 4K

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great Build Quality Along & Stunning Screen "But"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Build Quality Along & Stunning Screen "But" held back with less than expected battery life, If you can get past the sub par battery life 3 to 4 hours which most folks buying Chromebooks are hoping to get.. Then this piece of gear is a stunner in the build quality, and that screen ! With all that said at $999 is a hard one to recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Fantastic little Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to buy this since it came out, and I will have to admit, it was worth the wait. Everything about this Chromebook is fantastic. The speed, tge 4K screen, the ability to run multiple apps. I very highly recommend this Chromebook

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Absolutely great premium device with couple flaws!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a premium chromebook that has specs and build quality to justify the price tag. The areas where it fell short were battery life and camera quality. The battery life was not bad, lasted about 4 hours of average use but well short of the 8 to 10 hours on other chromebooks. The output from front camera that's used during zoom calls is sub par. It was very dark in well-lit indoor conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built really well and feels like a quality machine. Battery is a little lackluster

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 5 out of 5 stars

    Overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop it just gets really hot after about 30 minutes of use. Battery dies just as quickly as a cell phone battery...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Impressed with this laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop solely for school and it's been absolutely working great for that purpose. The battery could be a bit longer but its not terrible. The lights that light up the keyboard could also be brighter. But again it gets the job done and it does it well! I would recommend this to anyone who is looking for a small and slender decently priced computer for school or work!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop substitute that has amazing features,

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest daughter needed a school laptop/tablet for mixed use. Something to easily scribble notes a a tablet but still able to type using the G-Suite for reports and other schoolwork. This device provided all that tooling and was compact enough to be easy to carry around in a backpack. It is also surprisingly durable given how it converts to a tablet with a powerful processor, to boot! I highly recommend this little powerhouse device for high school work without the bulk of a normal laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Beautiful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictur is great the size and weight is perfect. It over heats amd the track pad stops working at times but overall i recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, we appreciate you sharing your experience with your Samsung Chromebook with us. We are happy to hear you are overall pleased with your device. We do have some articles to help you further enhance your experience titled "Touchpad issues on your Samsung Chromebook" and "Keep your Galaxy device at its normal operating temperature". You can also reach out directly to the Samsung Support Team for any additional assistance or if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Design, Screen quality

    Rated 5 out of 5 stars

    Awesome Chromebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 3 Samsung Chromebooks and this one is by far the best! Super thin design and incredibly well built. I doubt you can find a better screen on ANY Chromebook than this! Expensive for a chromebook?....yes, worth the money.....definitely YES!

    I would recommend this to a friend