Customer Ratings & Reviews

My fault for not really knowing what a Chromebook was. Its a good product, does what I need, but feels like I am just on a giant android tablet.

Amazing little machine. Super fast and sleek. Love the red also.

Amazing Chromebook with possibly the prettiest display Chromebooks have had and will have for quite some time until Chrome OS becomes a real operating system worthy of more than just casual use. This device is unable to live up to its full potential for a variety of reasons primarily having to do with the artificial limitations placed on Chrome OS and Android apps as a whole. Unlike Android installing third party Android apps requires you to go into developer mode or use an incredibly tedious Linux developer work around the developer mode which is more convenient restricts your access to most common apps including streaming ones. On top of that even when you have access to all the apps that should be available to this device none of the streaming services allow this device amongst many other actual Android devices to stream more than in full HD rendering the biggest use case for this beautiful device completely irrelevant unless you want to watch very pretty YouTube videos or to attempt to try to struggle streaming from your Plex server. Additionally there is a sort of grainy quality to the image if you get not even that close to the screen. It appears that there is some sort of gaps between the pixels which some people might notice but is readily apparent to me at any close distance. The onboard pen is nice but a fair number of the apps struggle to take advantage of it as a lot of drawing apps are not optimized for an X86 processor though this does seem to be getting better. I purchased this device for $200 and it is certainly worth more than the price I paid for it. However as nice as this device is it is limited by Chrome OS. Honestly if this device could run Android and if Android had better X86 compatibility this would be a no brainer. However Chrome OS is still trying to grow beyond its primarily browser based origins by bolting on some of android's biggest selling points but it's frequently hindered by its ability to go all the way. If you can get this at a bargain and you like Chrome OS this device is great. However it did release some time ago and there are better Chromebooks on the market right now. The only thing this does bett additionally the battery could be better. And I wish some of the play store apps had better compatibility with Chromebook. For instance super display does not work with USB due to some strange limitation.

Super laptop with a sleek look, very well made and light.Nice screen.

I bought this chromebook for my child to do homework and watch YouTube. It is fast and has great graphics. It is 4k so watching movies and YouTube are good. The battery life is very poor. It doesn't last, especially if you are watching YouTube or movies. It is easy to use. It is definitely not worth $1000. It should be like $300.

It is a chromebook but it is lighting fast and has a crazy display.

I love this little laptop. Does everything I needed to do. I love my Samsung Galaxy phone and this was very easy to use and interface. I've had it a year and have had no issues

I bought this computer to help me with School. After an hour of use it glitched and didn't turn on. I left it over night in hope that it would turn on the next morning. It did not. I tried resetting it and nothing worked. I ended up unplugging my computer and letting it die. It worked perfectly fine after but did have a few complications later on. Randomly a white screen popped saying that Chrome OS is missing or damaged. Its popped up more than 3 times and I've been meaning to go to Best Buy to get it repaired or replaced but haven't found the time.

No USB ports. Cannot download zoom. Pen doesn’t do enough. 4K isn’t at its full potential. But it’s a Samsung and thin. Great computer.

Love the screen and functions on this machine. Hands down, the 4K is magnificent! Unfortunately, it crashed two days after minimal use. It got super hot overnight, wouldn't turn on first thing in the morning, had to "re-boot" the machine, worked for an hour and then got an error message. Best Buy is wonderful place to purchase. Customer Service said to bring it back for a full refund, replace with something else, or a new same machine. Now need to start this decision all over again. Very frustrating. Is this a sign, or do I trust the name and get the same machine again?

Nice Chromebook that is light and thin and it is fast.

I have bought an openbox item classified as satisfactory. Despite the directions the chromebook is absolutely perfect and complete of accessories like stylus and charger. This is my forth chromebook and it is the best. I used to do everything with chromebooks and chrome web browser using google drive for documents, doing this it doesn't matter which device are you using. This is my preferred because is thin, lightweigth, with huge memory and a powerful processor. The handwriting recognition is pretty perfect. What else...the battery has a long but not enormous life, i work unplugged for 6 to 8hrs a day with no video playing or video calls. If you have to make video meeting consider more or less 4hrs.

Claris HD screen on the market they need to work on the battery life.

Good chromebook, but battery life is not good at all. Screen is very good. Overall not worth $1000.

Super sleek and easy to use. I just wish there was a backlight on the keyboard. I also think the camera on the older models is sharper.

Very fast, light and keeps a charge for 7 hours straight.

We really enjoy having this as our laptop. It's lightweight and easy to travel with. Plus it syncs with all our other devices.

Great computer. Very powerful. Great design. Easy to use.

WORST COMPUTER I EVER BOUGHT!!! I over paid for this trash!! The keys don't light up EVER!! I took it back to Best buy a few times to get help and it just reverts to bad condition over and over!! The keyboard keys are VERY hard to see even in my bright kitchen in the day time! The screen turns on in the lowest setting so I can't even see the screen EVERY TIME I have to Re-enter a password to unlock it CONSTANTLY and you cant turn this off!! VERY UPSETTNG! Battery power SUCKS bad and it dies FAST! LATEST harrible thing its been doing is reverting the screen as I'm playing games so all the sudden its upside down!! A bunch of times it just blinked me off what ever I was doing and I got to open windows and try to go back in! Volume sucks so you can't hear anything! Screen wobbles when you touch it in laptop position! Touch pad stopped working like 3 weeks after I got it!! I CANT afford another one right now and this one SUCKS BAD!!! NOT WORTH IT!!

Looked at several different brands and this one is the best for the money and does way more than I expected. Also very light and small to carry around. Awesome to watch movies on while traveling on a plane. Great picture and sound.