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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,144 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung Chromebook great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I hoped for in my next computer. Of course I had to go on Samsung and download the manual, but no big deal. Learned a lot. I bought open box saved some money. Which helped me make this purchase without a bigger price tag. I think you get what you pay for. This for me was worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it, but You really need the MLB app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook overall.. I couldn't ask for a better small, do everything laptop. Unfortunately, it doesn't do the one thing that is an absolute must for me... You cannot download the MLB app onto this chromebook. I have a subscription for MLB. Tv and I can't use it period with this. One of the reasons I bought a Chromebook /laptop was to stream live sports. 162 games I can't watch. So, that's my only issue. Most people probably don't care.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Only one achilles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So wanted it to be great. Battery life really hurts it. Surprised they haven't fixed it with an update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Samsung Chromebook. This is the 4th generation Samsung Chromebook I have purchased, and by far the best!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very efficient device, but for the battery power.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    What could have been......was not meant to be.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, lite didn't last a week before it crashed! Excellent screen, which is also a touch screen. I really wanted this product! For me, all I need is Chrome OS! Being able to surf the net for knowledge, have some face time via multiple options as well as make use of Prime day..... I bought this unit as an open box, Geek Squad Certified!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school and works great. I have been using it for a while and i have not problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new chrome book. It is small in size and very easy for him to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best option for my needs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for online college courses. I had issues with the screen, which was annoying at best. The worst of the issues was with Chrome OS. When I would open the device to use it, I would get an error message the Chrome OS was missing or damaged. This happened almost event time I used it, requiring me to reset the device. Maybe I just got a bad device. Regardless, this had been returned and a different brand has been purchased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    What pixelbook 2 should have been

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Google pixelbook but this is the best Chromebook I've ever owned. Top specs, 4k OLED display was what pixelbook 2 should have been. I use it for enterprise apps and VDI so full OS is not needed. Works great with VMWare Horizon. I can't wait till I can run a VM locally on this Chromebook.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    most advanced chromebook on the moket

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only complaint I have is the battery life. Other than that, this is the best chromebook money can buy

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    display, features, lights on keyboard, etc and everything is just… wow!! My dad saw mine and had me order one for him because he liked it so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook, very reliable love the touch screen and that I can fold it. It also comes with a a pen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality screen I've ever had on a laptop or any tablet/mobile device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I dig it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I can complain about is battery life.I wish I could get more time out of 1 charge.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fast, awful battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I was getting with a Chromebook so the OS hasn't affected my review. Pros: -looks great. I don't know if I'd say professional because of the bright red. But it's sleek, slim, light, and metal everywhere. -the display looks incredible when it works properly (see cons) -very fast -large internal storage which, to me, IS important in a Chromebook. Cons: -battery life is atrocious. Even with screen dimmed, it's awful. Talking 4 hours maybe. -gorgeous screen flickers when playing any video at full screen. Even more evident with 4k videos. Changed to beta and it's better, but still not perfect. There seems to be a color shift also.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Chrome OS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is amazing and has power but with chrome os you are limited to soo many applications so i had to return and get something different unfortunately. And it dies within 3-4 hours. :/

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Super impressed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this computer! I’ve used Chromebooks since I was in school and they’ve always done what I’ve needed them to do. Went with this version this time around mainly to test myself but also looking for a 2 in 1 to scratch my tablet itch. This definitely does! I also love the red.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better price and performance than iMac.I hoy it got school and it had not disappoint me b

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. There's subtle changes I'd make. The only major one would be better battery life.

    I would recommend this to a friend