Customer Ratings & Reviews

For a product billed as premium, this product fell short of my expectations. The 4K display is actually the root of its problems: the hardware struggles to push such a high resolution, resulting in poor battery life, stuttering in-app framerates, and the UI being too tiny in many apps, even with the display scaling on max settings. Beyond that, the hinge is generally loose, making it difficult to use at many angles, and the touchscreen sensitivity is flaky around the edges. Definitely not worth the price point. On top of all that, I had the hard drive fail after about 6months (covered by warranty).

Excellent for school work and presentation. Great picture quality on screen,

I absolutely love my computer. It's sleek and light weight.

Perfect chromebook if you don't mind charging it everyday.

the Samsung GalaxyChromebook itself is a great 2 in 1 convertible laptop I absolutely love the item however this particular item was an open box and absolutely terrible. it had much more damage to the outside then what was described it was laggy froze up and the print reader barley worked. whoever had this laptop last ran it through the ground before returning it and Best Buy just sent it off to the next person.I was actually pretty unhappy about that and I was extremely dissatisfied by the fact that I've never been in Best Buy before I was super excited I expected cheery happy people to come help me and help me decide what I want good customer servicethat someone like me needs I'm very indecisive and I have no idea what I'm looking forI pretty much looked at everything by myself because everybody was standing around I asked a few questions but nobody really tried to help me they just answered as

great for school. Easy to use. Great functions for your needs.

The design is excellent. Is every bit as sleek as my mac air and runs chrome. Big thumbs up, Samsung knocked this one out of the park.

The pc chromebook is very easy to use its not limited to anything you can do your school and office work its very light easy to carry around i take it in my pocket book. Good battery life. I would definitely recommend.

I picked it up at a great price ( $340 openbox.) Amazing deal for a touchscreen ChromeOS device with i5 processor that can run Android and Linux with a stylus.

My Chromebook what's great I fell in love with it it had so many great function with absolutely great quality only it wasn't what I was looking for I needed a laptop I ordered the wrong thing but I am more than sure that later on I will come back and get it again thank you have a great day Merry Christmas and Happy New year.

i have only had it a few hours ,but i love it so easy to use. You can see the lighted keyboard good,the screen is simply beauitful.

It's an amazing laptop just wish it didnt get to hot. But other than that it's amazing and works great!

Everything about this laptop is amazing. It’s fast, it’s small, reliable, and it just looks so good.

Light and shiek..able to bring anywhere and utilize for work and play. Grat pacifer for my grandchild

Very amazing this Samsung laptop, I love it, I used daily and for my school, Very recommended

Havent had much time with it yet, but overall great! The one problem I'm facing is running apps on the device and I'm not sure if its samsung or the OS from google. Some of them like Facebook messenger, facebook, and google drive apps not working and or crashing. So I deleted the apps and just using those off the google chrome browser.

love the laptop nice 4k screen shipping could have been faster just saying work on that

excellent product slim easy to use awesome picture and quality .

It would of been PERFECT with a slightly better quality of camera but cant complain because it gave me everything I looked for in a chromebook. Its light and I Loved the design and quality of the product.

I was very exited to get this. It lasted in my house for about 24hrs Before I returned it. The hinge was not well made. The screen felt flimsy. The keyboard is very hard to type on, keys are too shallow. The pen is a cool feature as it has its own place internally but ultimately not worth it for me. Yes it looks nice but not worth the price. I took my older chrome book out and am still using it. Save your money and look at a different model. They took a good shot but missed the target.