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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,144 reviews
  • Rated 5 out of 5 stars

    BEST LAPTOP I'VE OWNED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRO - ignore all the reviews complaining of low battery or quiet speakers. Most people working on any laptop for more than a few hours, will be near an outlet so yes having a battery that last 8 hours plus is preferred but I don't need to be doing work on my laptop that long. Are you Sasquatch working in the forest with no outlets?? SMH Speakers are not the best but who cares! Yes in 2020 Macbook Pro and Pixelbook Go have amazing speakers. But OH well. I don't NEED these kind of speakers on a LAPTOP. Am I a DJ playing music for crowds?? It's a laptop! I lOVE this thing. BEST laptop I've owned Chrome OS or otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Pretty, but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, the red color is pretty nice (who says computers need to be silver or black). I really wanted to like it, but it runs REALLY hot. Pretty uncomfortable. Not the laptops fault, but I can’t get into chrome as an os.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a relative who has no computer literacy. They live out and its ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very nice. Very light weight.And the color is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. This is easy to use and works perfectly. It seems any battery drain issues must have been patched up perfectly before I got mine. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung galaxy chromebook is a great laptop has a excellent screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice and sleek, decent battery life and good build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems with Galaxy 13.3 4K Ultra HD Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, but I had a problem with the software not working at all. I had to take the computer back to Best Buys in Racine, Wisconsin and have their Geek Squad look it over. They have installed a compatible software and it is now functioning properly except for the blue light on the side. Sometimes when I close the top of the computer it doesn't go out. Then I have to pick the top up again and close it with a little more force and the light goes off. I'm hoping I don't have anymore problems with this laptop. Alex on the Geek Squad was very helpful when I came to pick-up the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect so far I like it it’s for my son to do his online school I love the people its so much easer to write my son loves it an it works pretty good thanks

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Does what it should!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a FAST, high configuration, lightweight, 2-in-1 Chromebook the Samsumg Galaxy Chromebook is an excellent options. It has everything that will allow you to do on a Chromebook and it is really fast due to its high-end configuration. It also competes very well with the Google pixel book due to its costs. Its working really well for me!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Notebook, Tablet or Laptop, Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good-looking sleek notebook! Better than any Mac or Windows out there ... truly! I bought this workhorse premium notebook and recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. It has a great display, and I really don't care a lot about the battery, I keep it at home. But For 799, plus a 100 dollar gift card.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life was very bad.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was very bad. Not sure why Samsung used Intel Core i5 for this. They could have used a low power ARM processor for much better battery life!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer very easy to run and do everything with I would definitely refer this to a friend did you get your stuff

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    display quality more than makes up for battery lif

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook has a reputation for poor battery life, and indeed it's not as good as some, but really, it's good enough for almost anything, and the fabulous display alone is worth it. The hardware is generally just beautiful, good keyboard and trackpad and great build quality. I've owned tons of laptops through the years and this one is my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Macbook Air competitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the galaxy chromebook feels amazing !!!!! No buyers remorse display is phenomenal !!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook. Has amazing picture and is very fast when switching from one app to the other. Not my favorite color but I love the nice red.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were very helpful. I knew I wanted a 2 in 1 and touch screen plus I had a budget. I wasn't sure which computer to get. The Google sales man showed me a computer that was over my budget and was able to sell it to me under budget! Very happy with all his help! Geek squad was super nice but wish they could've installed and helped me without having to make an appointment. I left my computer to get programs installed but they weren't able to do it without me present and the were booked out for over 2 weeks with appointments. That was the only negative thing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    4K Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and absolutely stunning screen. Battery life is what you would expect with a screen this stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung - Galaxy 13.3" 4k

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim and sleek Chromebook. Extremely fast and with the google framework on it very easy to access all the application I need and use.

    I would recommend this to a friend