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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,144 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Only down side is the fact that zoom is not an efficient app with the chromebook but other then that love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but sleep mode issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works well, issue with the sleep mode that is common on all chromebooks. When it goes to sleep, it won't wake up without restarting the chromebook. The touchscreen is awesome and my kid can get schoolwork done with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased opened box to save a few buck and I love everything about my samsung chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Samsung Galaxy Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy Chromebook! It is so easy to use I no longer dread those digital tasks that once took hours to complete.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With school going virtual, this computer is great for my high schooler. Lightweight but still enough power to get all his assignments done.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    samsung needs to lower the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung, like Apple, are known to overprice their items by hundreds of dollars. The build of the Chrome book is nice but the battery life is terrible and it's not worth the price tag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very Sleek and Solid Build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive looking device. Keyboard has a very nice feel to it. The screen is amazing. Battery works as well as any other I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fun Chrome book. It works so well!! I really like that i can use the stylus, the key board or the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Definitely a premium chromebook !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is decent. 4K screen is excellent. Can be used in both in laptop and tablet mode. Overall impressed by the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Chromebook enjoyment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters enjoy the technolgy, along with a vibrant screen and eye- catching body color. We think it's a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and resonable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. My son loves the ease of use of the Chromebook. He uses it for school, and he uses it constantly.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    Much Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was defective, but I was able to return it without a problem. The second one is the best I've ever had. Great power, able to handle multiple tasks. Only problem: lack of contrast between keyboard and letters. Without finger guides, I'd often be typing blind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer! Very convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer for taking notes and staying organized.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very convenient and comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of features that make your life easy. Only cons that I can remeber is battery life, it drains in 2 or 3 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best Chromebook made.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a premium quality laptop when compared to Windows or Mac laptops and certainly one of the best Chromebook ever made. i5 processor, 8gb ram, 256gb fast SSD (most Chromebooks have 4gb ram and 16 or 32gb of slow flash memory. The 4K touchscreen is beautiful but the touch interface is weak in ChromeOS apps. What does work well is the built in stylus. Note that the current 2020-21 version Galaxy 2 is a downgrade. If your can find this one in stock, snap it up!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    best chromebook,period

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best chromebook,there is!its lite its speedy and 4K video too!very happy with this purchase,my money well spent!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Looks Great! Feels Great! Operates even Better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect at Home Chromebook for my basic use and needs! A little pricey, but everything except battery life is top of the line!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get This!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter for homeschooling. Soooooo easy to use. I love the android option as is it now synced to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great, my son loves it. After buying 3 different models this one is the only one that preformed well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Touchpad

    Rated 2 out of 5 stars

    nice but touchpad is troublesome.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer but the flaw with the touchpad had to make me lower it to 2 stars. The problem is the touchpad is very susceptible to static electricity which causes it to not respond to any touch accept the upmost portion of the pad. The unofficial fix seems to be to add extra grounding points with copper tape to help the unit displace the static. Samsung refuses to acknowledge the issue. Shutting the lid and waiting for the power light to go off and reopen unit usually brings back the touchpad to full functionality for awhile until it does it again. Pros nice amoled display, nice keyboard and S PEN. decent build quality. Performs well for a chromebook.

    I would recommend this to a friend