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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,144 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my daughter to use for school. Easy touch screen with great display.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A great chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop with a great screen and plenty of power. Very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best chrome book ever made and it isn’t close

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous screen Excellent build quality Best chrome book ever made

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Samsung product!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very fast and easy to use. No complaints a year in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, easy to use. My son loves it, it was perfect for his school work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer. Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 2020 m1 MacBook Air with this computer. It has a much much much higher resolution screen, and it integrates well with my pixel phone. I have internet on this computer wherever I have my phone which is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Cute

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this and purchased when on website and deep discount. Loved the fact it's an all-in-one with a stylus and the color is fantabulous. I've not used much and I've noticed some issues, the screen is continuing to blink when not touching ot anything. Factory issue, more likely than not. It's a cute good bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working from home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Much better then my old computer. Would definitely recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thin, light, nice keyboard, screen should be bette

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty decent - but falls a bit short for me with the screen. On paper, this should be untouchable - 4K, OLED - makes you think of beautiful Samsung Galaxy S phone screens. It isn't. It is bright, amazing contrast, lots of pixels. But, something about how they crammed 4K resolution into a 13" display makes it so you see a fine dense grid over the whole screen. So while the text may be sharp in theory, it is hard to look at depending on distance as white backgrounds aren't really white - they are white with a pixelated / grainy / grid thing. Online searching says this may be the digitizer. Whatever it is, it detracts from an otherwise great laptop. If you are just watching youtube / netflix, etc, it would be amazing. If you are doing a lot of document editing, email, etc - the grid on the white background just isn't ok. The other issue is the adaptive display - it is supposed to be like true tone on a mac but yeesh, it goes way overboard. I haven't seen this option on other chromebooks I've used before - I dunno but I had to hunt out the setting and turn it off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great labtop ! Has everything you need! Great product

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of this sleek designed laptop, graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Mipe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece, good for all my on the move work.. nice one Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not $1000 pretty, but $500? Yes indeedy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, everyone is going to hate on the battery... But as a secondary computer, I've been enjoying the heck out of this. Get a cooling stand if you're doing Stadia though, this pup gets HOT. The passive cooling is fine for most tasks, but 4k Stadia will get this toasty right above the keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android Phone/Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the versatility of this. The only thing that concerns me is the heat when you either have it plugged in while using it or using an android game with the touch screen. Other than the heat, this the best computer i ever had. You can pair your phone to use your tablet as the phone and use the data without connecting to the wifi hot spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and color of this Chromebook!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for quite a while for a smaller type laptop than my 17" I have had for several years. I have found that I wanted something a tad more freeing and less cumbersome to maneuver. I can't wait to really delve into my new Chromebook!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for work and school and specially for students

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Ok but poor keyboards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but I'm not pleased about hard to read keyboard unless it's fully illuminated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful chromebk but with a mouse pointer issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is slick and my daughter loves it. Beautiful design and pretty handy too. The only problem is that the mouse tends to freeze and requires a reboot for it to start working again. That is the only problem we have witnessed with the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to be used primarily for zoom meetings. She tried using her smart phone initially for her zoom meetings but it was not working very well. The Samsung chromebook is working well and is being used for other tasks. So far she is well pleased with her Samsung Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    While worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Chromebooks on the market! Beautiful screen. Much better than most Chromebooks. Fast. Good battery life. Got this at about half it's original price! Inexpensive all around laptop.

    I would recommend this to a friend