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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,144 reviews
  • Rated 5 out of 5 stars

    exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good for what i need it for, but I do find that if I use it for extended periods of time it will start to lag. Pretty good device overall though

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    wish i would of bought something else instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the color of the chromebook, overpriced for what i get out of it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    There in nothing like this screen !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this chromebook I wish it was a little bigger but its not that its ro small but I'd love to have more of this vibrant screen. The battery does drain quickly but thats the tradeoff for the incredible quality of the screen, if that's a problem just keep it charged when ever possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no regrets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best chrome book I've ever used hands down. Just wish the battery lasted a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One happy owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im new to laptops and learning how to and im loveing every moment my fingers as well as my eyes i am so imprwssed. samsung has done it again for me and Best Buy we're the ones to be there when i was makeing this personal decision. Thank you and im a returning customer for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Super FAST!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter and she absolutely loves it! She's in 8th grade and the Best Buy representative said it should last until college! What a relief knowing this is the last laptop to buy before college! And I use it and it has everything anyone needs in a laptop/tablet!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pick a different color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous screen, the problem I found is the keyboard is so hard to read in certain conditions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the beautiful color to use as a backup in addition to my regular laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life, Touchpad

    Rated 1 out of 5 stars

    Horrible and waste of money.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I'd not wasted my money. I've had it barely 7 months and the trackpad has completely stopped working. When I exchanged for this one, the sales guy took my geek squad protection off so now I'm stuck with a dud laptop. Constantly crashing, stylus is so tiny. Like it was made for a child. Would not purchase this again or recommend to anyone for that matter. Battery life is abysmal. It's kind of fast and the screen resolution is great. Those are the only good things about this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    I’m enjoying it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slim, light, amazing display, decent battery life and fast exactly what I needed. So far I haven’t come across anything I don’t like about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best chromebook by far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this chromebook to work from home. After making a few adjustments and reducing the brightness it got me thinking of how amazing chromebooks can be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable clarity is awsome. No hdmi cord plug in . Have trouble with blue tooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quailty just don't expect all day battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good love the picture quailty As for battery life its fine for what i need It for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility of this laptop/tablet. Beautiful red color.. I just hate the new office 365. I also don't like that it only has C ports, not the usual USB so I had to buy an adapter. Super upset that they canceled out my warranty and couldn't give me an answer as to why and refused to let me get it even after THEY made a mistake.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Samsung!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U never go wrong buying this laptop.if u are person like me that sit on pc for hours ,then this is one of the best laps out there .Anyway i have always being lover of SAMSUNG Products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work as should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as should....wish there was a protective casing for it, because it is super thin.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been good purchase. Downside, no backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super thin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook for work only. I only use it for Google meets & checking emails. It does its job. What I really loved about it is how thin it was. It can easily fit into my backpack and purse. Another great feature is how it folds into a tablet. The pen is awesome, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fiesta Red Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product! i really enjoy the color and it works great for what i want it do do!

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    DON'T BUY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome OS doesn't seem to be perfect yet. Although the display of this product is 4K, it shows a level inferior to that of the Galaxy Tab. Each pixel stands out. And the keypad is really disappointing. It almost looks like it's not working. It's expensive, but I think it's inferior to the Galaxy Tab A series. I can't move the cursor. It is also difficult to use by touching the screen when the Krumbook is unfolded. You can experience extreme stress as the screen slides back the moment you touch it. After all, you don't have to buy this product. I'd rather buy the latest Galaxy Tab s8 series at this price.

    No, I would not recommend this to a friend