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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,144 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It does everything I need it to do plus more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the laptop I would definitely buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wasted money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a terrible product. I wasted my money. First trip and the battery got hot and big. I thought it was going to exploded in the plane. Warranty fix it. Now 2 years after I bought the chrome book the screen got completely black. Nobody responded because I don’t have extended warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for beginner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has lots of good features. I like the fact that it has touchscreen and able to rotate the screen and bend backward. Awesome product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice unit, does what I need it to do. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ordering process was easy and I love the device. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my new chrome book I haven't had any issues with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. User friendly. Long battery life. Graphics are amazing. Love the touchscreen and flip screen. Extremely happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I hoped it would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so Excellent! Everything I hoped it would be. Wishlist: if it only had a front and rear-facing camera...

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Modern design, but with flaws.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its design was great. The the 4k drained too much of its battery. NO lagging switching apps to apps. When put on landscape mode, its wasn't instantly. The software wasn't built well. I have returned after 2 weeks. The one that I have received was defective. It had bad screen pixels.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware, ok OS.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful hardware. I have spent a few weeks now playing with the chromeOS. If you are a google fan, you are going to love it. I actually prefer firefox browser. And for some reason, downloading firefox, the version thinks the chromebook is a mobile phone so there are some functions and features that dont work properly. I am trying to find a way to install Linux. If I succeed, this will be the best notebook PC ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    OBSESSED!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OBSESSED! We purchased the model under this for my MIL in the summer. My fiancé has been eyeing this one for months as he wanted the upgraded model. Bought it for Christmas for him at half price. He is in heaven! That says a lot for a computer geek. The display is like a high model TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture is best feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k picture is great in a well lit room. Darker room, gotta play with brightness. Sound is average for chromebook.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. Only AMOLED screen is the plus. This device can't play high quality 4k videos. Most of the android apps are either not compatible or not built for chromebook. Battery hardly 3 hours. Glad I didn't buy new item... Its worth 250$ .. its better to stick with laptop untill android apps are built better for chromebook. Only happiness is you can enable Linux and can install softwares...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer that's easy to set up and immediately use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience with Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like every thing I bought at best buy. Toaster oven microwave several computers. They are good people to deal with.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great little Samsung Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this Samsung Chromebook. The price was great and I feel like I got a good' deal. Only problem is the battery only has about a 4 hour battery life but since I use it at home it's really not a problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the colour, that’s why I got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, no complaints so far so good …..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I was looking for a two in one that I could use my Google apps and spreadsheets on the same thing. Besides it was half off. I signed into my account and I couldn't download a single app that I have because it says not compatible with this device. I couldn't use a single one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it allows me to complete all of my work and is a very good computer.

    I would recommend this to a friend