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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,144 reviews
  • Rated 5 out of 5 stars

    Great to travel with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work and its a perfect size to get in a travel bag and you can use touch screen or keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome still learning how to use it I would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice and slim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. It was nice and slim but the screen would wobble when using touch screen. Not good for kids to use as it is kinda flimsy. Expensive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Samsung chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with it when I get a call on google duo it gets hot and the battery doesn’t last long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing about this is perfect!! Especially the built in stylus and the picture is breath taking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, however still suffering a little bit with using chromebook after a life with Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to use very light love the color my wife love everything about

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    BEST Choice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift and at first I was undecided between a laptop or chrome book. But by far this is way more convenient and just as powerful as a laptop without the need of anti virus, provided by Google, it has been the best choice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the battery life is Not good, maybe Samsung didn't test the battery life before releasing? Returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my daughter she loves it. Says it's the best laptop she's ever used

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product but not happy that price was reduced by 200.00 dollars last than 30 days of purchase date. That made me have butt hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so inlove in this laptop my daughter accidentally poor some water on it and I thought is already done like I can’t use it but I’m surprised still working. And it’s not heavy at all I can bring my laptop anywhere without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL 4 ME

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT! Its like this chrome-book was made just for me and my on the go life. THX SAMSUNG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this table /computer Is one of the best . My 13 year old daughter is very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son use this for school but only 3 months and it’s not working , has to send back for warranted fix . I would prefer Apple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook. Highly recommend it. Very good quality and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. I liked a lot and recommended it to others.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Beautiful but ugly battery in short

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful yes but one of the poorest battery performances of any laptop I have ever had and over 1K??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value. Easy to use. Very solid. A-plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter and so far she love it. Good for school online.

    I would recommend this to a friend