Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,144 reviews
  • Rated 5 out of 5 stars

    The best.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever had, i just wish the volume was louder.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung 4K Chromebook

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice Chromebook, the screen is beautiful at 4K resolution super Amoled. Exactly what I’m looking for. Battery life is is subpar but that’s what you get for having a 4K screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Buyer beware!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this Chromebook unless you buy an extended warranty. It gets so hot you can't let it sit on you lap for very long. Battery life sucks. I've had this for 20 months and things started going haywire as soon as the warranty expired. The touch pad is very glitchy and will freeze for no reason. I've power washed it and removed all apps with no changes. The port on the right side no longer works so I only have one left to charge with and I think that will be going soon too. I loved this computer for a year. The screen is fantastic but that's not a good enough reason to buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for virtual learning for my child.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen really speeds things up in a virtual learning envirnoment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1 Laptop!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve ever owned, I highly recommend this 2 in 1!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer best chrome book in class I love Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My śon loves it to browse for enjoyment and for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves that u can touch the screen and move things around.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when Covid went crazy for work and school and all that but then as soon as I got it, it would restart went it entered sleep every time and I would lose all my progress in chrome and have to start over. It was defective.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Awesome Chromebook but gets hot!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast Chromebook, really deceptive. This could be a windows device, only problem, if it's going to be this fast it's going to get hot... It gets hot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the terabyte micro SD card that I put in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrome book

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well worth the money paid for it. My son loves his chrome book

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Well built chromebook

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as you open the box and place this Chromebook in your hands you feel the awesome Samsung build quality.The build quality can rival any high end Windows or apple device without a doubt. I ended up with the Fiesta Red rather than the Mercury gray and I can say that it does not disappoint. The aluminium frame is stronger than you expect based on its thinness and I think it will fair well in the long run. The 10th gen intel processor, 256gb SSD and 8gb of RAM are all impressive specs for a chromebook. The chromebook also has 2 usb c ports and a 3.5mm jack The best thing about this Chromebook is the impressive OLED screen. In my opinion the screen is nicer than the retina display on my mac book. The touch screen is quite responsive and is not too reflective The keyboard has shallow travel similar to the controversial mac book butterfly keyboards so it does take a little time to get used to but strangely enough I preferred it over the mac book. The track pad is well sized and very responsive without any lag. The top right of the keyboard also includes a fingerprint sensor which performed better than I thought it would. The hinge on the laptop is a 360 degree hinge which maybe useful when using the built in pen to take notes however I don't really see myself using this as a tablet type device The powerful 10th gen I5 processor and the beautiful Amoled screen do contribute to the 1 negative I have experienced with this Chromebook, battery life. Chromebooks generally are able to perform for 8-10 hours with moderate use. Most however are not the caliber of this device. Turning down the brightness may allow you to squeeze about close to 5 hours of this Chromebook which may not be convenient if you intend this to be your primary laptop I personally think that I could use this as my primary device since everything is cloud based these days and battery life is a trade off I am willing to make ti use this impressive device .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal!! Got a great product for best possible price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Beautiful colors, fast screen touch. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Samsung chromebook light weight and touche screen !!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Not a 5, but not a 4

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook for what I need to do. Be sure you have an adapter for USB to Type-C as this has no USB slots. It can get hot, so I am going to invest in a cooler. Battery life is good, not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. Works perfect. My nice is in love with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice but DO NOT BUY!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! Looks beautiful and my son loved it for school. Stopped working within 18 months and it makes no sense to repair since it will cost as much as a new one. Ive brought this to the Geek Squad and a local repair shop. Neither could load the OS and said its a problem with the motherboard. If you look on the Samsung site you will see this is a common problem right @ the 2 year mark. I am not an IT person but a device that costs $1,000 should NOT malfunction in less than 2 years (contrary to what a Geek Squad tech said to me). Save yourself the money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop best thing I got and plan to get more

    I would recommend this to a friend