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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,144 reviews
  • Rated 5 out of 5 stars

    Samsung - Galaxy 13.3" 4K Ultra HD Touch-Screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product; awesome 2 in 1 highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm like

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. In special the chrome book. And samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her cromebook, I recommend it ..

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 1 out of 5 stars

    Lasted 15 minutes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online got it yesterday, set it up today and within 15 minutes the screen went black and it won't do anything plus I didn't see where the keyboard was backlit. I will haul it into the store and have them either give me another or get my money back :(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I can complain about is the battery life but I knew that when I bought it but I really do like this lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is small, convenient for learn in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent powerhouse chromebook. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to navigate for school and kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good only for kids at school doing video schooling

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Who needs a laptop anymore?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, powerful and sleek. I am more than impressed with the operating system and speend this chromebook has. A perfect marriage between google os and samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great because it syncs with my other Samsung/Google products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been on YouTube looking for a good chromebook and i decided on this one. It serves my purpose of checking my emails , listening to some music and my daily activities this has been a good purchase for me.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Chromebook!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an exciting little piece of technology! Very beautiful design and has many amazing features. You won’t be disappointed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USB TYPE C Is not a good idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not find the accessories for US. type C , mouse, memory card...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Better than Expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is a beast! screen quality is through the roof; and though light, it is very durable. Does NOT feel like a chromebook experience.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 month's now and have had no problems. Sure the Battery doesn't last forever, but you should already know this when purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Big Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it all. Computer/Tablet/Tv/Games/School work! Its my go to when im on the go. Draw back, it needs more power in the sound department for sure

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life, Heat

    Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this chromebook, the screen was amazing. But the battery life was extremely bad. And it over heated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Among the best available, but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my Pixelbook 2 with a failing battery. The Samsung is a decent laptop, but after using it for a few months, I wish the Pixelbook was still available. The 4K screen is beautiful, but it is power hungry. That is not an issue for me, but it might be for others. The 16x9 aspect ratio of the screen is great for movie watching. It does mean a lot more scrolling when editing documents or web browsing. The keyboard is good, though I occasionally experience "double clicking". I gave several others a try, before settling on this Samsung. I am confident this is one of the best Chromebooks available right now, but I still miss my Pixelbook...

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Touch screen is a great add. The fact you can rotate the keyboard all the way and use as a tablet is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best chromebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chromebook I've ever purchased. The build quality and 4k resolution is great. Better than most laptops.

    I would recommend this to a friend