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Customer Ratings & Reviews

Your price for this item is $611.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy Book's fast performance, lightweight design, and responsive touch screen. Many users appreciate its portability and long battery life, making it a great choice for students and professionals on the go. While some users have experienced defective units, the overall positive feedback suggests that the Galaxy Book offers good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 451 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great performance combined with excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. It’s fast and I didn’t need to break the bank to get great performance. I work in finance and I crunch a lot of data, massive spreadsheets and the processor handles them easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are clear & opening sites is a breeze. I love my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money, speedy processor and excellent screen quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sudsing Notebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, just wasn’t what I needed for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    classy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy buying material like it much. Recommend it very

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better review of this product should be made after 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Samsung Galaxy Book. It's handy for what I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer for the price. It runs fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touchscreen makes it extra useful.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed this for college. I ordered the Samsung over some of the bigger laptop brands because of the touchscreen. He says he uses it constantly for math equations. Instead of using the keyboard he writes right on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Adequate description with sufficient speed!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy the Samsung.....

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being as expensive as this is, the computer was not worth it. It was slow, didn't have backlit keys, and somehow the keyboard felt off - anytime I tried to type I found that at natural resting position my hands didn't line up with the keyboard appropriately.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NotTooHappy, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Take a moment to review, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your PC. Without having more information available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to clarify what you've shared, I recommend contacting Support for further assistance and/or help with troubleshooting. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Compute purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computerbwo4ks great. Sales person was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Favorite computer ive ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    Evo, evo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but it seems the battery is not as strong as I would like (are they ever?) Otherwise the size is great as is the weight, as well as the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Good price and excellent product!!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Not that heavy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger sister can not take her hands from this computer. She love it and help her do all her assignments easily on Microsoft word. Is not heavy when carry in your bag as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for a nice Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect balance of features and price. My wife was needing a new laptop for her photography. This Samsung was a nice fit. And it will integrate well with her phone and tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not have a backlit keyboard very disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers pretty functional. Keyboard is a nice to use but cons no black keyboard so basically deal breaker if you're working in night time or lights are off. Otherwise Windows updates and work smoothly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but with one problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an old laptop that lasted for close to 10 years. Overall, I'm very pleased with it. It looks good, was very simple to set up, and works well with one exception. After less than two weeks, the external port for speakers stopped working, and the sound quality of the internal speakers is quite poor. I realize that failures of this nature are statistically to be expected, but it's still a great disappointment. I'll be checking with the Geeks to see what can be done about it.

    I would recommend this to a friend