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Customer Ratings & Reviews

Your price for this item is $611.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy Book's fast performance, lightweight design, and responsive touch screen. Many users appreciate its portability and long battery life, making it a great choice for students and professionals on the go. While some users have experienced defective units, the overall positive feedback suggests that the Galaxy Book offers good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 451 reviews
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is with edge. Keeps freezing up when streaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dependable work horse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it to be a very good product,, and sufficient for all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome. I'm enjoy my Bluetooth mouse.. thank you for great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. I like both the looks as well as it’s performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and best buy attention. This product is everythingI needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Travels well. Looks good. Wish there was underlit keyboard and tackier keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had any problems. It cost more than I had expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit our needs to a “T”. Good advice from employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1 laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2-in-1 laptop! Reasonably priced and fast! Light and thin easily carried.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wha what accepted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok.............................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    samsung galaxy book 15.6"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i needed. best buy never fails to provide best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop and all I can say Im satisfied with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! Runs smoothly, efficient, nice look, not too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for students

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I purchased this for my nephew to school and he enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer for the price meets my needs for what i use the computer for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One month in to ownership - not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) Does not work with Adobe CS6 After effects, I think its a Video processor issue, contacted Intel they said it was Adobe or Microsoft! but it fails when the program starts and checks the Video processor 2) contracted Samsung for the battery part number (will not provide it) told to contact J&J they parts supplier Quoted $164 (will not provide part number) There are no parts in https://samsungpartsusa.com/ for this machine other than the manual and a service book 3) Wanted a pen, told by Samsung to get the S pen did not work - they have no other suggestions! no pen 4) Samsung customer service are no use, Samsung technical support - just want you to send it in, J&J parts Samsung parts provider are rude/uncooperative and will not provide information other than take your order for parts

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always Samsung has good products and this laptops is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect performance for the specs and price! Happy so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy setup. 10 key is different than last one so learning curve involvedd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for samsung user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love as I can link my Samsung Phone to it! Very good for samsung lovers

    I would recommend this to a friend