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Customer Ratings & Reviews

Your price for this item is $611.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy Book's fast performance, lightweight design, and responsive touch screen. Many users appreciate its portability and long battery life, making it a great choice for students and professionals on the go. While some users have experienced defective units, the overall positive feedback suggests that the Galaxy Book offers good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 451 reviews
  • Rated 3 out of 5 stars

    Nice display, but awkward keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, but awkward keyboard for me. Harder to use for someone with larger fingers used to springy keys.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have about this computer is the battery charger. It does not hold a charge for very long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the notebook, do not like the geek squad membership we joined and received NOTHING

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung galaxy computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no electric connection and the battery runs low rapidly. The keyboard is not easy to type on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    worth to look for upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but ended up finding much better deal elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have the things i was looking for. No keyboard light

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really used much but it works pretty decent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast Pc, Light. but wont turn on anymore

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC worked great for 3 months. then stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2nd Time at Samsung Repair Center

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't worked right since I bought it 11/21. Finally sent it back to Samsung. They returned it stating they only needed to update the graphics driver. Still shuts down and restarts several times a day. Sent it back again and now they tell me they have replaced the mother board but it is still blue screening. Waiting to hear back from them. Will update.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very disappointing laptop for the $999 price tag. The biggest problem is the display. It seems to be washed out and the viewing angles are not great. There is also no back light for the keyboard and the audio is very low.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an employee. The product is defective and keeps restarting and return date passed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 3 days!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it three days ago, it seemed like a nice device, with a good brand, size, speed, and memory. Last night while I was using it, the computer decided to update BIOS... never turned on again. Went back this morning and returned, got a Lenovo which looks, feels, and displays as a much better machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the touch pad or the speakers. Paid a lot of money, not worth the price. Should have stayed with Apple. I thought I would give Microsoft another shot, but I'm very dissapoined again. Windows 11 is flimsy compared to Apples OS.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the laptop itself is good, the fan is really loud and noisy. I am not sure if it was only my laptop or if this model operate this way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad till keyboard died after 3 days, returned for a replacement, let's see how that goes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quirkiest Computer I've Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is quirky! The sound drivers cut in and out all the time from day one. The thing is so sensitive that it jumps all around the screen. My Samsung S21 is the same way. Quirky. Very disappointing! Samsung used to be great! No more Samsung for me!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a lot better considering the price and brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor video quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is dull. it is also hard to read the text.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop ever. It slow and it will not work with my two Samsung monitors. Unfortunately I have waited to long to return it, it not been used 2 hour since purchase in September

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless crap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a broken wireless adapter out of the box and was completely unusable. Absolute garbage.

    No, I would not recommend this to a friend