Customer Ratings & Reviews

Great laptop, touch and digital unlock great! Amazing image!

Amazing screen! I love this laptop so much. It is light and sturdy

Bought as an out of box, purchase. I love Samsung products, they hold up very well. I was a little worried because it was out of box, but it was certified by Best Buy. Surprisingly, no probles and works like it was brand new, never used. It was up to date, not one from a year or two ago, very clean and was well packed for shipping. (Had it delivered.)

It is very fast and lightweight. It runs Windows 11 (which changes the interface a lot from Windows 10), so once you get used to and alter it more to your liking, it is fun to use. Things "under the hood" from load time to wifi connectivity seems to work better. And I love the laptop to notebook convertibility.

I love this laptop. It is slim and easy to handle. The flip screen makes it really easy to use as a tablet. The operating system is a breeze to use and it runs like a charm. It flies on the internet and runs programs like a flash. I would recommend this product to anyone looking for a new laptop. It's well work the money!

So far I love this PC. The touch screen saves me so much time especially attaching files to emails, etc. The screen is really beautiful but haven't watched any movies yet. And it is so light. I had to take it to my daughter's to dog sit and it was a relief. One thin PC bag is all it needed for protection. Learning new things to love every day.

I love the laptop. I used it mainly for coding and it was very fast.

excellent laptop best performance and the durability is great

Absolutely love this computer. It’s super fast and no hesitation anytime I have used it. I absolutely hated windows 10 but windows 11 is so easy to use. I normally use all Mac items but this Samsung is amazing!

The Samsung Galaxy book is a nice light weight laptop and had 1 TB storage and fast processor is a plus for me, because I like to edit photos. It has 3 usb-c ports. No USB so you have to buy an adapter. Is great for an on the go work. I also worked with it in the dark and the screen and keyboard illumination was great.

Excellent performance with the operational speed and good visual display.

Excellent product its work too fast thank you sooo much

I bought this for use as a Crypto only laptop. Added a VPN and am running a few Defi projects on it. It's very fast when you run your ethernet through the correct port with an adapter. Good battery life. I probably did not need a computer this good, but I wanted to make sure I got the best Samsung out there.

Very pleased with my purchase. It is very fast and lightweight with lots disk capacity. I am looking forward travelling with it. It will probably replace my old desktop as soon as I figure which docking port I want to get. One very minor complaint-- I wish it had a full-size SD card reader instead of a micro one.

Super light and high performance for a good price. Excellent choice for any high performance work where graphics is not the main aspect, since resolution and GPU capabilities are not top of the line. Using this latop with 2 linux virtual machines under Windows 11 for software development and works like a charm.

SInce I have a Samsung phone, Note 20 Ultra and love Samsung products, the Galaxy Book Pro 360 was a no brainer. For my needs, I don't need the lastest and greatest to check emails, create spreadsheets, this laptop is perfect. Super slim and light it goes everywhere I go. I've go no complaints. Solid machine.

This laptop has an excellent display. If you are looking for a featherweight laptop, this is the one to get. Unbelievable is all I can say. I’m not sure about the performance yet, because I have not used it extensively, but I can say the aesthetics are there, and the portability for this price point. I would highly recommend it.

My daughter graduates this year and needed a new laptop that will take her through college. We ended up picking this one due to the memory and speed, and got a great black Friday deal on it. Super light. Very pretty. She does light gaming on it and so far it's doing everything she wants and needs it to do

So far really like this laptop computer. Have not really played with it at level I was expecting, but great to know the functionality is there when I have the time. My favorite part is how lightweight it is, and the processor is acceptable (driven by internet speed). Recommend.

As a longtime user of 15.6” laptops, I had tired of the size and weight of them when traveling or even just carrying them around throughout the day. As a result, I made the decision a while back to switch to a 13” laptop, and I’ve been pretty happy with that decision. But when I saw that Samsung was coming out with the Samsung Galaxy Book Pro 360, I decided to give the larger size another look. Wow am I glad I did! Here’s the TL;DR if you’re short on time: Pros • Thinner and lighter than any other 15.6” laptop • Great battery life • Beautiful AMOLED screen • Good typing experience, with tactile feedback from the keyboard • Excellent trackpad • Fast performance and solid specs • Good for moderate gaming, not just casual games Cons: • While the screen is beautiful, it should have a higher resolution • Speakers are anemic, and fire downward. • No USB-A port, but with a laptop this thin, where would you put it? • Web cam is terrible. In 2021, Samsung can do better than this Compared to my 5-year-old HP Envy, the Pro 360 doesn’t even seem like it’s in the same category. At .47” thick and only a little more than 3 pounds, it makes the HP look massive. I get it that HP now has thin and light models of their own, but for me the valid comparison was to the one I have. The build quality of the Samsung is excellent. There is a slight level of flex near the heat vents in the back and in the middle of the keyboard, but in my opinion, it’s nothing excessive and shouldn’t be considered a negative. Similarly, there is a little bit of screen wobble, but with a screen this thin, that’s no surprise. Other reviewers make too big of a deal over this. As with other things I’ll mention below, there are some things that come with the territory of getting such a thin laptop. Did I mention that this thing is really thin? After getting over how thin it is, the next thing I noticed was the gorgeous AMOLED screen that Samsung used on this laptop. I’ve never had an OLED screen in a laptop, so I was struck by the rich, deep blacks and vivid colors. It really is beautiful, but I agree with other reviewers that I wish it had a higher resolution. I don’t really want or need a 4K screen, and I wouldn’t want to give up battery life to get that, but it would make this laptop perfect if it had better resolution. Full HD is really a minimum these days, and while I do wish for more, this is still a very nice screen that is pleasant to view. Starting up the Pro 360 is amazingly fast. I was skeptical of Intel’s Evo certification, but this is the real deal. Samsung opted for a fingerprint sensor instead of an IR camera for Windows Hello, and I think that may actually be preferrable. Waiting for Windows Hello to recognize me on other machines is pretty quick, but the fingerprint sensor is nearly instantaneous. From the time I open the lid it is only a few seconds before I’m ready to go—that is truly a game-changer! Samsung promotes battery life of up to 20 hours. In my experience so far, battery life is exceptionally good, but 20 hours seems like just a marketing boast. I will keep monitoring my battery life, since a fair amount of my usage so far has been lots of download and setup, and that may perhaps use more power. That said, I’m getting something more like 8-10 hours on a charge, which is still very good and good enough to leave the charger behind when going to a working session away from my desk. The keyboard and trackpad are absolutely critical to a good laptop experience, so I was nervous to see how the keyboard on the Pro 360 would fare. Key travel is 1mm, and some reviewers have criticized that. I also have a Google Pixelbook, which only has .8mm of key travel, and the Pro 360 feels vastly better than the Pixelbook, which got rave reviews for its typing experience. Samsung used scissor switches here, and the tactile feedback makes for quite a good typing experience. It’s not mushy at all, and it takes just a short time to get used to it. It’s also got 3 levels of backlighting, and it’s very well done. The trackpad is large and responsive, with satisfying clicks for both right and left clicks. The Galaxy Book Pro 360 is a 2-in-1, which means the screen folds all the way around to allow you to use it as a tablet. I am a fan of my Surface Book 3, and the detachable tablet portion is king of the hill if you really want a tablet. Unfortunately, Microsoft hampered that experience by putting no ports on the tablet itself and giving it minimal battery life when in tablet mode. I’m not a fan of having to hold a tablet with my hand against the keyboard, but Samsung has given us a really good tablet experience with the Pro 360. The included S pen is bigger now, making it more comfortable to use. Microsoft makes you buy the Surface Pen separately. The inking experience is excellent, and it’s super easy to go from tablet to laptop and back again. Some have complained about not having a place to store the S pen, but I think that’s a good tradeoff for having a pen that actually feels like a pen. It does attach magnetically to the lid, so that’s nice, but you’ll probably want another solution for carrying it around. So, how well does the Pro 360 perform? From the fast bootup, I was pleasantly surprised at how snappy everything is. I never felt like I had to wait for anything. The inclusion of WiFi 6 is a welcome addition, and the speed increase for downloads was noticeable. Although this may be coincidental, downloading and installing games from Steam was incredibly smooth and fast on the Pro 360, but stunted and slow on several other machines. As I said, this may just be coincidental, but I thought it was worth mentioning. I’m not a gamer, but I do enjoy the occasional game of Civilization 6, Age of Wonders III, or Europa Universalis 4. These are not the graphically intensive games like Call of Duty, but they aren’t casual web games either, so they require a decent machine. The Pro 360 handled all of these with ease, but I haven’t yet played through to the end game to see how it’ll hold up. At this point, I’m very impressed and pleased with its performance. As to audio performance, the speakers are on the bottom of the deck and fire downward, so they sound better when placed on a table. It would have been better if they had been able to put them on the sides of the screens, but that would have been at the expense of the super thin bezels. One thing that made a huge difference was to open the Dolby Access app that is included and turn on Dolby Atmos. This makes the speakers sound 100% better, but even with Dolby turned on, they’re not capable of producing much sound at all. Unfortunately, the sound put out by this laptop is anemic, even on headphones, and even with Dolby turned on. If a great audio experience is a must for you, you won’t find it here. Samsung includes a bunch of custom apps for everything from live wallpapers, note taking, video editing, to enhanced computer search. I’m still working through what these apps offer, but there are a number of apps that I think I’m going to find useful. Samsung is targeting strong integration with Samsung phones, much like Apple does with its ecosystem. I don’t have a Samsung phone, so I’m not able to use that functionality, but I do think the features Samsung added do make the overall Windows 10 experience on this machine much better. Even though I’m not in Samsung’s target audience, I don’t feel like I’m missing out, since there’s something here for everyone. The Samsung Galaxy Book Pro 360 exceeded my expectations in many ways. I didn’t think I would like it as much as I did, and I didn’t expect it to perform as well as it did. Small touches like intelligent fan management and the ability to change the screen intensity according to task make this laptop enjoyable to use. This machine seems targeted to regular productivity users who occasionally have the need to perform some moderately demanding work. The Pro 360 is ready to handle that with ease. High-end power users may find it lacking in one area or another, but for me and the kind of work I do, it is ideal. At $1,000 less than a Surface Book, you really have to need that dedicated GPU and extra memory to make it worth it. For the rest of us, this may be a smart choice.