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Customer Ratings & Reviews

Your price for this item is $1,031.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1525 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Book Pro 360's lightweight design, excellent screen quality, and strong performance as significant strengths. Many appreciate its ease of use and long battery life, while some find the price point to be high. A few users noted that the speakers and fan noise could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,525 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop, Not quite perfect, but close.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Nice feature set, super thin, stylus included, processor is fast, gaming is better than expected, fingerprint reader is superfast, wakes from sleep and is logged into windows in about 1.5 seconds. Only a couple of minor gripes. Because it's so thin, keyboard travel is a little shorter than I like. I also prefer the aspect ratio of the Surface laptops rather than the 16:9 that this one has. Oled screen is fantastic, but i just wish the aspect ratio was a little taller.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 4 out of 5 stars

    Very good, but could do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine, but the resolution should higher because 15.6 inch screen is really big. Lightweight, and overall good except that would be better with higher resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oerson I purchased it for loves it. They never had a laptop before so this one really set the bar for any future laptops. It’s got a very sleek design and it’s FAST!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completly sutisfied with this laptop. It's light, fast and looks like new despite being an open box item in satisfactory condition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love it. Fast speed clear pictures one of the best laptops ive owned and i picked it up with no problems customer service was great. Fast and easy transaction

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Light and connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Super light in its weight. Is part of the Samsung family as it connects to your phone, watch, etc. If you have them from Samsung. Battery seems to be doing great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Samsung is in the running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning my way around using the features of this laptop. I like being able to toggle between the use of the touchscreen and the mouse. The resolution is beautiful and the storage space is great. The weight is also good for the screen size. I purchased my laptop as opened box. I took a chance that has worked out well so far. I do feel as other reviewers that there are many useless extras. In the beginning of my use the screen would just go dark from time to time but after my husband made some adjustments in the settings I no longer experienced that problem. Overall this is a good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Speed

    Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, fast, screen is excellent. The dual computer and pad layout is fantastic. Previously an Apple individual but convinced by this computer that Windows is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Speed

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed, thinness, display, power/speed of the processor. Really like the look and interface of Windows 11. Highly recommend giving this laptop a serious look.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Samsung laptop- outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding laptop. Easily configured. Fast start up and not only had a long run time, but charges fast. The display is absolutely beautiful with crisp and colorful graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent laptop. It's the first one I bought for myself (I've had many at work) and it replaces an ancient deskside machine. Pro: lightweight, fast (boots in well under a minute), comes with free upgrade to windows 11, 1 terabyte of storage. Light and thin. Cons: 1 TByte isn't that big these days (I had almost 5 tbytes in the machine it replaces) all the ports are USB-C - no ethernet, no USB-A. Both of these can be dealt with by spending some money for a USB/network hub or external disks, which I have done. Overall, very satisfied. Can't speak to battery life - been running on AC since I got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very responsive; has ample storage. Im happy with my purchase. The only thing i don't like is that it doesn't want to connect with my beats Bluetooth and it doesn't have a plug for wired headphones

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Speed

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Book Pro is a good computer. It runs fast. I feel that it has a few glitches at times. The touch screen works great. I would recommend this computer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Mac to this and I love it. I love the touch screen and capabilities. It's super thin and light weight too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Well worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Very lightweight without feeling cheap. Responsive touchscreen. Great performance for all of my apps to include software development IDEs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung for the Win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Speed, quality, no noise, and battery! It's seamlessly goes to sleep and wakes up with very little battery loss. Makes no noise most of the time. Has lots of really cool installed features. I'm really liking it a lot after several months of ownership. The only small drawback is that it doesn't have a 4k screen. If it had that I would be ranting and raving. It also has this neat feature that allows you to not charge all the way up to 100% everytime. So if you use it when you need to and walk away...it will literally last you all day no problem. Touch sensor is also awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old style but great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for the lastest , this is not the one, 11 gen processor, old style if you will processors, but if you dont mind, you can keep this device for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and the recipient is very happy. The computer runs well, is lightweight, and has great screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big powerful laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift and it works perfectly. Have had it for a while wouldn't trade it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast, and great clarity and sound. Love the ability to use as laptop or tablet. Screen resolution is amazing and sound is fantastic!

    I would recommend this to a friend