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Customer Ratings & Reviews

Your price for this item is $1,031.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1525 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Book Pro 360's lightweight design, excellent screen quality, and strong performance as significant strengths. Many appreciate its ease of use and long battery life, while some find the price point to be high. A few users noted that the speakers and fan noise could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,525 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop with the EVO platform. There was another model on sale but with a smaller drive and fewer ports. I'm running multiple monitors and devices through a docking station. Really pleased with the performance. Nice to be able flip to pad mode and use the pen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beautiful and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is gorgeous and quick. Especially coming from a 6 year old laptop, this thing is a whole nother world, totally worth the price and I couldn't be happier. Only drawback is battery life... It's pretty crappy, but oh well, I have it plugged in most of the time anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop but some flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Book 360 is the lightest and thinnest 15 laptop I have ever used. Portability was great but I had to return it as it was stuttering to much during my workflow. I might have just gotten a lemon or needed an update but decided to return the laptop back to Best Buy before my return date expired.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with my purchase. Also an advertisement from CR states that this computer is cheaper than apple and equivalent in service. My good fortune just as a coincidence. Am still in the process of transitioning from my old computer to this new one but i like what I see.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ghost Touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop mouse pad design ir really frustrating. Recently this laptop has been touched by a ghost. Ghost touches all around the screen can even use it anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop as it is very thin and light. However, I do like the layout of the numbers keypad. The zero is to the left and I am used to it being more in the center. I am constantly hitting the period symbol instead of the zero. Other than that I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 2 in 1 laptop. Super fast. Touchpad is a bit sensitive, so turned it off and using a Bluetooth mouse. Keyboard seems like it’s shifted one key too far to the left, but easy to get used to. Overall, a very nice laptop, especially the super Amoled screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, buy had to return it. Felt too fragile

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pleased Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first touch screen and I am very happy with it. I really like how the keyboard glows as I'm often on it after dark. The battery stays charged several hours and goes into battery safer mode automatically with plenty of time to plug back in to the outlet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast or responsive as expected. Very slow boot up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it. It is fast and the resolution is great. I am disappointed that it does not have an hdmi, usb or LAN connectors. That would've made me think twice before getting it had i noticed it. It is also a fingerprint magnet. Other than that, seems like a good laptop to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing this laptop delivered is the battery life. It is a great laptop ofcourse, check the specs! But I’m usually underwhelmed with my purchase because of the way some laptops’ battery life is advertised. Not with this bad boy. Great for work and School. Streaming as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    At the price point its very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, the screen is large albeit not as pretty as my MacBook pro which is noticeable when I switch between the two. The touchscreen works well The laptop also feels very premium in your hands, not 'plasticy' like some others

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Overall not a bad computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can do better on the fans, the computer gets hot quickly, the fans are also loud. The diplaynis grate, sometimes thenprocesser speeds seems to lag. I dont know if that is just me. I also don't like the lack of usb ports.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth it !!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been the best laptop yet. My husband and children use it as well and we have had no issues. The touch screen works great. We just switched from an hp that costs double and immediately was showing problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I was looking for in that it has the speed needed, the memory to store everything and a great pen. I have been a Samsung fan for 10 years and I have owed several products that included the pen and this is one is just as great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 3 out of 5 stars

    Jury is still out on this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer freezes a lot like my s tablet use to. Hoping geek squad can correct! love how thin and light it is. Great price for a I7. Gave three stars on speed because of the freezing. It is fast otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I upgraded to this Samsung. This computer is on of the best I have had, and the speed is so amazing. Thank you to the sales representative who clearly knew what he was talking about. I love my new investment!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ultrathin with Awesome Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace an older i5 based laptop that was incredibly slow. Black Friday deal on this was great and the unit has not disappointed. Boots incredibly fast and the display is fantastic, far better than my desktop display monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer ! It took awhile to get used to the small typing area but after a few weeks I now just absolutely love it ! I would recommend this to anyone that does work at home as it is lightweight to carry around.

    I would recommend this to a friend