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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1523 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Book Pro 360's lightweight design, excellent screen quality, and strong performance as significant strengths. Many appreciate its ease of use and long battery life, while some find the price point to be high. A few users noted that the speakers and fan noise could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,523 reviews
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer 3 months ago and is working great. I like the quick boot up when you open the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandson and he loves it. Perfect for what all he needs - school, games and surfing the web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen is awsone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers on the market , fast , effective, beautiful! And best screen , does not have USB ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and tried to get my husband to switch from his Mac. Handles all of my needs and has awesome syncing with my other devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's so thin!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. To be honest I haven't used it much yet but for what I need it for it appears to fit the bill. I will update once I've gotten some real run time with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice setup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good system. Quality hardware and software. My only complaint is the webcam. Very poor quality for a computer this nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attempted to buy this to replace an older surface laptop. Still in the abusing my old surface laptop. This computer started to give me issues with its refresh rate and lettering intermittently become really fuzzy. It was worse in tableqt mode. Exchanged for HP spectre. I love Samsung but after my experience with their appliances and now computers, they should stick to phones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - Galaxy Book Pro 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Book Pro 360 15.6" AMOLED Touch-Screen Laptop - Intel Evo Platform Core i7 - 16GB Memory - 1TB SSD - Mystic Navy is worth for money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please consider buying another item.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bootom line is the glass on the screen is extremly flimsy and cracked when while the lid was closed and I was transporting this item in my backpack to work. I bought this item in November. I did not get the insurance because I am careful with the products I purchase. About a month ago, I was using it and the screen froze and went black with green lines at the top. Then last week. I closed the laptop, placed it in my backpack and took it to work. When I arrived, I realized that the screen had a hairline crack from left to right. I was not rough with the product and I never have had issues with laptop damage before. This occured on Monday the 24th, If it would have occured 8 days earlier, I could have returned the item. Samsung stated that I needed to ship the item to a repair center and pay for the repairs once they were complete. I wasnot even allowed to know how much these repairs would cost. I attempted to take the item to Geek squad and was told that they would not even look at it due to it not being under their underwarranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats the competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ticks all the right boxes. Had compared Surface, Yoga and iPad pro, but this came in significantly cheaper ($999 on sale) and I"m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Laptop for my nephew for his day to day school work. for the price it has a good combination of latest processor, memory and hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still too new to properly rate the computer, but all well so far. Most BB employees were great, a couple of surly ones kept this from being a 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy 360 touch screen AMOLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last laptop was MSI, expensive, but didn't like it. Bought this Samsung Galaxy laptop on Black Friday. Excellent price $999 absolutely love it.♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung laptop is a good product. Also company is a good company. I am very happy to buy this laptop. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding laptop and Win 11 is tremendous. No usb, so you need a dongle. Connects to my S22 Ultra, Sammy earbuds and Galaxy tabet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVELY!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Purchased by way of Consumer Reports recommendation. Only time will tell on the longevity of the computer, but so far it's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It is very slim and sleek! The geek squad did a great job for me transferring all of my information. I love my new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast processing, fast charging, and works well for my classes. I used this to get through my MBA program. Very good purchase for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop, thin , lightweight, color everything, also onsale price is reasonable cheap

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Touchpad Had Me at First Touch

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I’m not easily impressed, but I am with Samsung's new Galaxy Book Pro 360. However, I'm trying not to gush and use the worn out cliché, "I wish I could give it 6 stars!" It would be true and well deserved in this case, but I'm not going to say it. First, you must know that I’m a desktop guy and never have been a huge fan of laptops, mostly because of 30+ years of less than great touchpads. However, the touchpad on this new Samsung Galaxy Book Pro 360 is a dream to use. I’ve never used anything like it and the sensation is hard to describe. The touch required is so light and the accuracy is simply phenomenal. This laptop is also thin and lightweight. Back in the early ‘90s, my first work laptop weighed 14 pounds. This Galaxy Book Pro 360 weighs exactly 3 pounds and it is very, very thin. It tapers from just under 1/2“ at the back edge to less than 1/4“ at the front edge. And that includes the display and the keyboard! That’s tablet thin. I love the AMOLED display. Such deep, perfect blacks, yet vibrant colors. The graphics processor is very fast and the touchscreen is as wonderful to use as is the touchpad. Speaking of fast, this laptop may be the fastest device I’ve ever used. A lot of that speed comes from the fact that it has an M.2, PCIe 3.0, 1 TB SSD. I don’t think there’s anything faster on the market right now than M.2 PCIe drives. With this laptop you’ll be leaving the old USB world behind and entering completely into the USB-C and Thunderbolt 4 world. And what a welcome transition that is. I’m looking forward to it, because I’m sick of all the dozens and dozens of older USB cables we have lying around. Great that an S-Pen was included with the laptop. And it is listed in the Quick Start Guide as being one of the four basic items included. But that was it. The S-Pen is never mentioned again in the documentation. All I can tell you right now is that it has a button on the side and the pen tip causes a white dot to appear onscreen when it’s within about 1/4“ of the surface. The S-Pen is very accurate, very steady, and works as smooth as the touchscreen and the touchpad. That will be my next task, learning all about the capabilities of the S-Pen when paired with the Galaxy Book Pro 360. This Galaxy Book Pro 360 laptop has been overwhelming received by my family and is a welcome replacement for the 11 year old tank of a laptop that has served us well, but needs to be retired. I can find nothing negative about this new Samsung Galaxy Book Pro 360 and can highly recommend it to others. It will be money well spent.

    I would recommend this to a friend